Customer Ratings & Reviews

I purchased a new TV as well as a 5 yr protection plan, delivery, set-up and programming/integration of the new TV with my other equipment. This includes a Bose Solo 15 unit - not actually a sound bar per se, but for purposes of this review it qualifies as such. Having the Geek Squad agent hook up all my equipment correctly while installing the TV gave me peace of mind and saved me a lot of frustration.

The geek squad did an amazing job. They were courteous, polite and stayed on to answer all of our questions.

The guys had it up in no time! Cleaned up afterwards and they knew what they were doing!

I mounted my previous TV above my fireplace. I decided to have Geek Squad do it for me this time. That is the only way to go. The Geek Squad mounted my TV, mounted my sound bar and hooked up my XBox in 2 1/2 hours. They made all the wiring look neat and hidden. They did in a couple of hours what would have taken me a couple of days to do myself. Definitely the only way to go.

The Geek Squad were professional and quickly installed my Sonos soundbar with ease. They were very helpful in providing suggestions on how best to place it as our TV was on a flat stand.

The Geek Squad representatives that installed my TV and Sound bar were awesome! Professional, friendly and informative in answering my questions. Thank you!

The Geek Squad technicians from Gilroy (Eddie and Jamie) did an outstanding job of installing and configuring both our bedroom TV and Sonos soundbar as well as making recommendations to our network that increased throughput by about 12 times its previous speed. They were courteous, knowledgeable, and efficient. We're very pleased with the results.

The sound bar was mounted perfectly. It blends seemlessly with the tv.

Installation by Geek squad was fast and neat. Took time to explain how system works.

Everything was done efficiently and professionally

The gentleman that set up my sound bar was so very nice. I had additional questions about my TV and he helped me with that also. I really love being a TotalTech customer and get great service.

I was so thoroughly pleased with Shaun Hicks, the technician that installed my sound bar. He was outstanding as a professional and handle the job, quickly, neatly and paid much attention to the quality of his work. I am an elite plus member and could not have asked for any better service.

Purchased this sound bar to help with better sound in a game room did the trick.

They were able to mount my soundbar to my tv without the gap showing in between the tv and soundbar. I LOVE THAT!!! Makes it look like its ALL ONE PIECE

They mounted my sound Bar and TV on the wall perfect and quick

Excellent service provided by my agent. Mounted bar attached to all appliances and tested to make sure it operated properly. Made sure I understood how to operate it properly prior to leaving.

There is no mounting bracket for sound bar, only audio connection. Serviceman connected audio to TV . But no possible way to mount soundbar due no hardware. Serviceman gets 5 stars Best Buy gets zero for misleading installation information.

They did good work and they were professional. They even hid our wires

Christopher Gambol did a phenomenal job in spending time mounting both of my TVs and not leaving until I was satisfied. Went above and beyond! Please make sure he gets a bonus or a pay raise because I’m sure he does this for every costumer he serves. Some of the best costumer service I’ve experienced!

The Geek Squad is the absolute best. The made the best recommendation for the positioning of the mount and it's perfect. They were in and out in a short period of time. Highly efficient.