Customer Ratings & Reviews

The agents that mounted were very knowledgeable and kind. They got everything together and even gave us some great tips for the soundbar and the tv! Best installation ever!

My only problem with the installer who the Geek Squad sent to my home from MasTec was he spoke really broken English and it was difficult for me to understand what he was saying.....became very frustrating and I couldn't wait until the installation was complete....he also never gave me any instruction on the remote control for the sound bar

Was very satisfied with the professionalism and the skill in which the GeekSquad team exhibited to mount our new Sonos Atc to our existing TV and sound system. The agent (Jon Taxis) made sure that we understood the function and features of our new sound system

as always geek squad excellent, very helpful. had the old sound bar fail, geek squad examined, not repairable. purchased new one, geek squad installed new one adjusted sound. always use total tech and geek squad. clean and quick install.

I purchased my sound bars independent of the tv purchases and was nervous something might be left out on the service ticket. However, the guys that came had everything documented and installed my sound bars with no issues and took the trash away as well, leaving my house as clean as it was before they came.

The agent did a great job installing my sound bar. Installed on the wall exactly where I wanted it and it looks great. He also made us feel like a valued customer

These guys installed the soundbar professionally, taught me how to not break it, then went over to the main house and got the sound working again so our surround worked for the streaming channels. Well done, Geek Squad! BTW, we are keeping the blanket they left behind safe and dry until someone comes by to pick it up.

Two Geek Squad members were involved in my installation. Main installation was completed by one of the two (other assisted). The agent did an excellent job with total installation and made sure I was comfortable with home theater installation. He assisted me with control device and answered all of my questions

The young man helped calibrate my home theater audio system that was purchased at Best Buy several years ago. OMG, Now I can really hear how awesome a set up it is. I had it set up wrong, apparently lolol He was efficient and so grateful that our home theater is truly sensational!

The Agents mounted TV and Sound Bar. Rob Collins & his helper did an EXCELLENT job. Besides being knowledgeable,Rob being a strong man handled job with ease. The TV mounting was heavy.

The agents were amazing - even when I realized that I asked for it to be too high and needed another visit to fix it. They were knowledgeable and accommodating!

Geek squad hooked everything up. Very good sound. No problem

Adam, Albert, Carlos set everyone thing up and made getting this high tech system. They were courteous, explained every thing, maintained mask on during the entire visit during this time of Covid 19. They explained every thing, answered our questions and resends explained. We would recommend them without hesitation!

Excellent customer service, very professional and knowledgeable

All went well with the Sonos soundbar installation.

Sound bar was mounted correctly. Only issue was we could not get the subwoofwr connected. They say I need to get my wifi set up (just moved into a new house) but from my understanding the subwoofer and sound bar communicate via Bluetooth not wifi - a little disappointed

Installers were on time and quickly installed the new sound bar.

These guys are awesome! I am what "some" people might refer to as being overly picky. The Geek Squad hung my Sony 77" & 65" televisions and Sound Bar perfectly. They were extremely patient & while I was trying to determine the best height to hang it. I will continue to use Geek Squad for my future technology needs.

My last interaction with the Geek Squad was super. Victor took the time to explain the usage of all the the remote’s, TV, SUB WHOOFER, BLUE RAY player. The tv tech’s seemed to be in a hurry. I am elated at the finished product. All components are are working GREAT.

Installation was good. Cables are hidden. Sound bar is parallel to TV