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Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,489 reviews
  • Rated 4 out of 5 stars

    Geek squad install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased only as part of a plan for my 77 incLG OLED tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad members were involved in my installation. Main installation was completed by one of the two (other assisted). The agent did an excellent job with total installation and made sure I was comfortable with home theater installation. He assisted me with control device and answered all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounbar mounting, yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure to have everything put together properly. Love having the soundbar mounted to the TV so they can move together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    surround sound set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech's set my surround sound up in a timely matter and new what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad and Kolt did an awesome job!! They were quick, knowledgeable, and left everything exceptionally clean. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent. We didn’t have to do any thing. They se

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam, Albert, Carlos set everyone thing up and made getting this high tech system. They were courteous, explained every thing, maintained mask on during the entire visit during this time of Covid 19. They explained every thing, answered our questions and resends explained. We would recommend them without hesitation!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hooked everything up. Very good sound. No problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC Installation & Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome! I am what "some" people might refer to as being overly picky. The Geek Squad hung my Sony 77" & 65" televisions and Sound Bar perfectly. They were extremely patient & while I was trying to determine the best height to hang it. I will continue to use Geek Squad for my future technology needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Dpefectly done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was mounted correctly. Only issue was we could not get the subwoofwr connected. They say I need to get my wifi set up (just moved into a new house) but from my understanding the subwoofer and sound bar communicate via Bluetooth not wifi - a little disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection as always.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a number of things installed by the Geek Squad and they have never let me down. With my recent TV and sound bar mounting they even went over options to mount the sound bar to my TV instead of to the wall. I didn’t know I could do that with my Bose sound bar. Keep up the great work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar never installed nor needed with this SONY! Jnstallers did a very professional job, though final completion of AUX functions was delayed by a loose audio connection which my son ccorrected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech's that came to the house an mounted the sound bar were very professional and complete the job very quickly. And the set up the remote and answered all our questions. Hi marks all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and were able to take care of all soundbar install needs. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good techs. Showed me how to use my system. Sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good. Cables are hidden. Sound bar is parallel to TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome! Went above and beyond what was needed to be done. Very friendly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great! They were patient and highly competent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and bass is so good. I just love it plus the price was right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    glad to have soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech who set up new tv recommended sound bar. Noticed a difference right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on a mission

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out an Professionally installed my audio equipment. First I appreciate the fact that they had covering for there feet which kept foot tracks down. All my questions where answered and plenty of advice and recommendations were given.

    I would recommend this to a friend