Customer Ratings & Reviews

WE HAVE THE DOLBY ATMOS SOUND BAR AND SUB WOOFER BY SONY - IT WAS RECOMMENDED BY OUR IN HOME ADVISOR WHO CAME TO OUR HOME TO EVALUATE PLACEMENT OF SOUND BAR & SUB WOOFER ETC. WHEN YOU BUY THE TOP OF THE LINE YOU ALSO WANT THE TOP OF THE LINE ACCESSORIES - WE NOW FEEL WE ARE AT THE MOVIES WITH THIS MAGIFICENT TV - SOUND BAR SUB WOOFER ETC! WELL WORTH IT!!!

The geek squad does not fool around! They hung my 77 inch Bravia, surround sound, DVD Player and hooked up my cable and WI-FI hiding all the wires in the wall! The guys did an excellent job and did it quick and super clean! Highly recommended!!

The installation was done professionally and sounds great!

Wanted 6 TV /Monitors (and Sound Bars for each) installed in new office. Scheduling was not difficult and was fully explained inside the store. Pricing was very reasonable. I had some concrete walls but the team showed up with tools already in their truck to perform. They cleaned up very good as they were leaving. Walk-Around after work was done was very professional.

Super job getting the Sonos Arc soundbar mounted, and connectged. Tech also got two Sonos Roams set up and synced. Couldn't be happier.

The Geek Squad guys were very professional and extremely efficient. They wall mounted the Tv exactly where we needed it and then miunted the sound bar immediately below the TV. Installation went quickly and they cleaned up afterwards.

Two gentlemen came over to install our TV and soundbar and they were extremely professional and did an amazing job. They were careful with my home and took pride in their work. Highly recommend

What a value!! Pay one fee to cover all of your electronics, including the ones not purchased at Best Buy!! WOW, you cannot go wrong. Plus installation of big screen TVs, the installation charges alone covers this cost of the protection.

Chad and Kolt did an awesome job!! They were quick, knowledgeable, and left everything exceptionally clean. I highly recommend them.

Always a pleasure to have everything put together properly. Love having the soundbar mounted to the TV so they can move together.

Geek squad did a great job installing our TV and sound system with mounts

This was a return visit post installation. The original squad member installed the sound bar with optical cable and there was an inconsistent nonsynchronization between audio and video. The technician changed the connection to ARC and it has made a vast improvement.

My soundbar was mount. However, in all fairness, I already had a sound bar up so the Geek Squad only had to replace the one I purchased for the new one. The Geek Squad customer service I received was excellent!

Very good sound and easy to install. I will recommend this product.

The sound bar fills the room with outstanding music and voices.

Nick from the Owings Mill Geek Squad did a fantastic job. He reviewed everything with us before starting and everything was exactly as we wanted. He was very professional and answered all of our questions. We’ll done!

We were a little frustrated with how the eArc on the new sound are failed to connect with the tv about 50% of the time, but Lucas changed the setup to standard Arc and it seems to always connect the tv to the sound bar now.

Would have given an excellent rating if installation was completed. My Blue Ray disk could not be connected because cable was not proper length. Still waiting for installer to return as promised! Please help so i can close my console!

Geek team was very professional and extremely knowledgeable. Note that the members are Best Buy direct staff and not a 3rd party contractor. Wish I could say the same for them.

Highly recommend Geek Squad 4 TV and sound install! Had two teams our for 2 different installs and service both times was exceptional! Not only were they professional, knowledgeable and courteous, they were patient with our questions and concerns and took time to listen to us. Excellent service! We highly recommend the Geek Squad!