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Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,489 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen came over to install our TV and soundbar and they were extremely professional and did an amazing job. They were careful with my home and took pride in their work. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. All wires were hidden and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing installed efficiently and pleasant and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful of my time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek from the geek squad was very good. He explained to me what he was doing and answered my questions. He was going to be later than the appointed time and he called to let me know early enough and also a few minutes before he arrived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and setup programming. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad does not fool around! They hung my 77 inch Bravia, surround sound, DVD Player and hooked up my cable and WI-FI hiding all the wires in the wall! The guys did an excellent job and did it quick and super clean! Highly recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install by GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were very professional and extremely efficient. They wall mounted the Tv exactly where we needed it and then miunted the sound bar immediately below the TV. Installation went quickly and they cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the greatest. Everytime they come out I am impressed by their knowledge, expertise and professionalism and their work is a 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service--the Geeksquad mounted it quickly! No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were top notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very kind and professional. They did not make a mess. During the whole process they explained to me what they were doing and made sure I was comfortable with how they were doing things. They were there ahead of time as well. These guys go above and beyond to make sure YOU AS THE CUSTOMER IS HAPPY BEFORE THEY LEAVE..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNTED AND LOUD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a value!! Pay one fee to cover all of your electronics, including the ones not purchased at Best Buy!! WOW, you cannot go wrong. Plus installation of big screen TVs, the installation charges alone covers this cost of the protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My soundbar was mount. However, in all fairness, I already had a sound bar up so the Geek Squad only had to replace the one I purchased for the new one. The Geek Squad customer service I received was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar bracket installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knew what they were doing. Everything was done without prompting to make everything very tidy. We are happy with the outcome.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 3 out of 5 stars

    Wrong mount for subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting great but wrong sub woofer mount. Hence 3 star

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installion - good sound quality - really a good addition to TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little issue keeping it on and synched to TV. Otherwise exvellent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek team was very professional and extremely knowledgeable. Note that the members are Best Buy direct staff and not a 3rd party contractor. Wish I could say the same for them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, this would be a five-star if it wasn't for the price. Charging extra to mount a soundbar when you already paid for a TV, the soundbar, the TV mount, soundbar mount, and for the TV service for the TV to be mounted seems like a money-grab when it takes roughly 3-10 minutes extra depending on your installer. Despite the price, the service would be hard-pressed to be any better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fits great with Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad guy did a good job. Fits well and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done professionally and sounds great!

    I would recommend this to a friend