Customer Ratings & Reviews

The agents installed my tv and sound bar quickly. They also programed my remote for me. They help with installing the app on my phone to use my Sonos sound bar. Nice benefit from having geek squad is they will help you with all of your other electronic devices. Even ones that were purchased at Best Buy.

The technician was awesome! Went above and beyond what was needed to be done. Very friendly and professional!

The agents were very professional and knew what they were doing. Everything was done without prompting to make everything very tidy. We are happy with the outcome.

Geek squad is the greatest. Everytime they come out I am impressed by their knowledge, expertise and professionalism and their work is a 10

My sound bar was installed quickly and I couldn’t be happier.

The sound is wonderful. We don't think we'll need auxiliary speakers!

Fantastic instrall, great communication - personal calls, text notifications. ON TIME - efficient set up. The gentlemann also showed me how to use the remote, explained HDMI and the apps. Above and beyond. Worth $50. Way better and more value than hiring someone in independently.

Agents arrived on time and were able to take care of all soundbar install needs. Definitely recommend

Great, once I finally got a Geek Squad guy here after several no shows for scheduled appointments from the third party installers that Best Buy uses. I can say I would recommend only actual Geek Squad installers to a friend — tell the friend to make very sure the installers are not third party.

Geek Squad did an excellent job of setting up new sound bar and moving old tv and soundbar to a different room. They were able to get the old sound bar working much better than it ever had before.

The agents were professional and personable. They were efficient and gave us exceptional service! They were very careful and their safety precautions were commendable. Their tidying after completing their work was excellent. They were patient and helpful.

tech's set my surround sound up in a timely matter and new what they were doing.

Live movie theater experience. very good sound quality

The guys did a excellent job mounting two TVs to the heights I wanted, with sound bars and hiding the wiring in the walls. They did a complicated job and made it look easy. And all the time answering all my questions about the TV and even questions about my cable company that the cable guy couldn’t answer.

great job installing sound bar, love the quality of the sound

Great sound quality for someone who wears hearing aids......

The technicians were very polite. I believe that a survey prior to install would have informed the tech more about the job, expectations, and the tools needed to perform the installation. Overall it was a good experience and I would not only use beat buy again I would recommend them.

For the first time ever, we decided to mount our TV on the wall. Glad we did and super glad we had the Geek Squad provide the service. They installed the mount, the TV, and the Bose Sound Bar. They connected them all and ensured they worked properly. Finally, they cleaned up and disposed of all packing material.

The guys did a great job in installing the new sound bar. They were efficient and neat in packaging the defective sound bar to return.

The two members of the Geek Squad were the very BEST i consider my myself very lucky as the two gentlemen were neat and very careful and considerate. made sure everything was working before they left. and gave me a quick how to operate lesson could only pray to get them again for any delivery or install