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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,500 reviews
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and setup programming. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good installers when it came to installing my TVs. They hooked up my light kit and sound bar like professionals. But when it comes to to cleaning up after themselves, they did a poor job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that assisted us in installing our full-motion tv mount and sound bar attachment were excellent! The team arrived on time (even a little early) and were helpful and knowledgeable. They even take all the boxes after! I highly recommend Geek Squad installation services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new LG sound bar was delivered and set-up by the great team at Best Buy. Polite and informative about our new products. Thanks for making your customers feel so comfortable when using Best Buy services... it makes shopping for products pleasurable in the world of technology. Keep up your great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This minimized wires showing and worked perfectly with our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy for the set up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad guys came to set up my TV and sound system. One worked on the TV and the other worked on the sound bar, subwoofer and satellite speakers. They asked a few questions about where I wanted everything and they were done in 1 hour - even showing up 45 minutes earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents Ed and his partner were excellen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents Ed and his partner were wonderful. They took the time and care to set up the sound bar properly. It plays great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service--the Geeksquad mounted it quickly! No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff from Geek Squad was wonderful setting this product up for me. He made it look so easy, and describe to me how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My neighbors love the feel of my new JBL. I think.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marlon and Geek Squad took care of everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marlon was outstanding. Extremely helpful and took care of everything. He is a real asset to the Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple but probably could have done ourselves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install. Ended up removing wall mount bc it took away from the super flush flat screen LG tv buy recommend tv installs. Very simple so if you don’t want to spend $50, mounting sound bars are extremely easy and in hind sight could have done it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donny & Jamal - Best Buy’s Dream Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donny & Jamal are THE BEST! I had a problem with the sound bar and they didn’t stop until they found a solution. They stuck with me until I was satisfied. They were competent, professional, respectful and neat. I am extremely pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound, great look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a difference a sound makes, and a great look too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation and assistance service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Geek Squad over to install several new Smart TVs, wall mounting, in wall wiring kit and a Sound bar. They have done excellent work, were timely and went the extra mile to assist us and answer all the questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek-est Geek Squad EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a 7* for this Geek Team! They not only showed up, but showed out! They left me more technically aware and provided the best service and follow-up one could ask for. Definitely an exemplification of what I imagined a Geek Squad to be!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected soundbar to TV and showed me all the functionality. Couldn't of asked for better service. Def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance so far, really glad added this item to receive full benefits of our 70" TV, recommend this upgrade to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad- tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service However could have spent 20minutes ensuring I knew how to navigate Television- various channels ets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike Hennesy installed our new Tv. Was very thorough. Gave me lots of useful information Answered all my questions. I had to call him a few days later due to what I thought was a problem. He got back to me and answered my concern. Very nice, conscientious guy.

    I would recommend this to a friend