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Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 3,489 reviews
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and neat, helped answer questions and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SOUND BAR SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT UNDERSTANDING OF POSITION AND SOUND ENJOYED.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounts to tv, can control with tv remotr, excellent quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on everything, from installing my Tv to setting and installing my soundbar.They are truly Professional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good installers when it came to installing my TVs. They hooked up my light kit and sound bar like professionals. But when it comes to to cleaning up after themselves, they did a poor job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound . Sharper Easy to work for tuning

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, works fine, sure hope it lasts a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and thorough and insured that the product was working

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar looks great mounted and sounds even better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice guys, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice. How ever the one that installed the brackets on my wall for the sound bar install them too high,which meant my TV that was already mounted on the wall had to be moved higher. There was a problem with the volume control for the sound bar, they didn’t try to fix it. They just told me to use the other remote. When all they had to do was try a different code.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    SOUND BAR WAS A GENIUS IDEA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG DID A GREAT JOB BRINGING GOOD SOUND INTO YOUR HOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that assisted us in installing our full-motion tv mount and sound bar attachment were excellent! The team arrived on time (even a little early) and were helpful and knowledgeable. They even take all the boxes after! I highly recommend Geek Squad installation services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did everything, even wore those shoe covers. So far TV hasn’t fallen so that’s great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in installing my sound bar under the television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar was mounted properly and sounds great. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but sometimes sounds come from tv and not soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my tv for better sound. Makes a big difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed the soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks did a excellent job. They were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and easy for the set up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad guys came to set up my TV and sound system. One worked on the TV and the other worked on the sound bar, subwoofer and satellite speakers. They asked a few questions about where I wanted everything and they were done in 1 hour - even showing up 45 minutes earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My neighbors love the feel of my new JBL. I think.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great service by BestBuy & Geek Squad as well. Highly recommend! We purchased an 85" Sony, 55" sony, (3) 43" Sony, JBL 9.1 Soundbar, wall mount brackets for our newly finished basement with theater, multiroom sound system and absolutely love it!

    I would recommend this to a friend