Customer Ratings & Reviews

The technicians came and installed my tv and sound bar, and they were EXCELLENT! They were very knowledgeable, professional, courteous. They did a great job - I felt terrible that I didn’t have much cash but what little I did have, I gave it all for their tip - they were great!!!

They mounted the tv but the sound at couldn’t be mounted underneath since the tv was big for the space. They strategically sat it wher it would not interfere with the signal turning tv on and off and suggested what we could do to hide the sound bar at top of tv.

Sound bar Installation for a tv in a non-media room... Pretty simple however when Geek Squad comes back to install our media room I will need to get them to level this sound bar as there is a gap on one side where it is flush with the tv on the other side.

Tha guys did a good job but they changed something because my sound bar doesn’t turn on with the TV remote anymore. I had you guys out again to look at it but your tech guy said there’s nothing wrong. But it wasn’t like that until after the sound bar guys left.

Brian and his partner did an amazing job with centering our TV between two windows and getting the perfect height for viewing. They were knowledgeable about setting up our TV and getting our streaming going on this additional TV. They get a perfect "10". I would have them do this again.

They did a great job on everything, from installing my Tv to setting and installing my soundbar.They are truly Professional.

The agents mounted my tv and connected sound bar. Nice job, but not very useful as they could not get the sound bar to turn on with the tv. Had to reprogram logitec 660. Read up on the Samsung and found that I should be able to run HDMI EARC and get both tv and sound bar synced and enhanced. Noted that the sound on the tv sounds like the bottom of a well (echo) and found the sound bar mounts are across 2 of the speakers causing a major rattle and hum. Will need to correct and then try the sound. Other than that, the agents were efficient and timely. Did make sure I knew that the mounts I have were not what they would recommend, several times.

Love these product!! Best sound quality ever!!!!!!

Purchase Bose 700 sound touch soundbar along with sub and satellite speakers, I had a pretty hectic work load, and if I didn't purchase for install, they would've sat in the box for weeks until I actually had a chance to install. So I basically paid for convenience. Am happy with the install

The guys mounted my 65" TV, installed the sound bar and programmed my Harmony universal remote. They were highly professional, knowledgeable and efficient. When there was a small problem with the programming of the remote that I commented on in the on-line survey they pro-actively contacted me and came back to resolve the issue.

The Geek Squad mounted my *85 in TV to the wall with a sound bar mounted to the wall mount . Everything was done perfectly and professionally. It looks so good, no wires hang down anywhere.

The Geek Squad did an excellent job mounting all of the equipment on the wall. Hooked up all of the equipment, set up the TV with the Cable interface and connected it to the internet. Organized the wiring and provided instructions for my father while I was at work. I would use them anytime!

We love the Geek Squad! The level of service is fantastic!

The guys were very nice. How ever the one that installed the brackets on my wall for the sound bar install them too high,which meant my TV that was already mounted on the wall had to be moved higher. There was a problem with the volume control for the sound bar, they didn’t try to fix it. They just told me to use the other remote. When all they had to do was try a different code.

The Greek Squad team was competent, fast and courteous.

Geek squad (Brandon - Blaine Best Buy) Did a great job installing our curved sound bar and remote base. Everything works thru our TV remote for tvolume and starting and stopping.. Brandon explained how the controller works for adjusting sound and connecting other devices. He is outstanding at what he does. Highly recommended.

I picked up a wall mount for the sound bar just in case it was needed when Geek Squad came..The small mount brackets that came with the LG SP7Y are sufficient to hold it...Returned wall mount with no problem..Geek Squad very understanding..

Geek squad did a great job with the install and made suggestions when adding the soundbar setup along with the mounting of the TV

They came on time and did everything, even wore those shoe covers. So far TV hasn’t fallen so that’s great

Very professional and neat, helped answer questions and very knowledgeable