Customer Ratings & Reviews

Great sound from this sound bar. Pleasantly surprised!

Love the Geek squad, they are great, very knowledgeable.

I have never heard a better surround sound system.

the sound is very good. and I can adjust it.very easy.

Agents were very professional and thorough and insured that the product was working

See my review on TV install by Geek Squad. They did a solid job of mounting the TV and this soundbar mount with it. They made sure everything was working. It's a little higher up than I wanted but remember it costs more to come back out and fix so make sure you get it exactly how you want it the first time. Much appreciated though.

The title says it all. The Geek Squad guys were polite, on time, and took almost no time setting up my soundbar. They made sure to show me how to operate my soundbar remote also. I definitely love this service!

This is not an easy install. Must be patient. Sony does a horrible job of providing no template in order to determine how far wall mount screw should be apart. You have to measure the distance and if you are off by even an 1/8” or so it will be difficult to mount. Geek squad did it but wasn’t easy. Nice job Sony,

Excellent service from technician on duty who served me. Extremely polite and very knowledgeable on computers and electronics.

Geek agent did not mount the sound bar but simply left it on the credenza just below the TV.I'm not sure we paid to have it mounted. If we did, then that is the reason for a mediocre rating.

The technicians came when they said they would and it took them less than 30 minutes to install my Bose soundbar to my tv. I am very happy with the jb they did. Great work.

Geek squad is awesome! The 2 that came to mount my TV and sound system were respectful, knowledgeable and even helped me plug I. Somethings before putting the tv back on the wall

I bought the soundbar w/woofer because I was worried that the TV speaker would sound too tinny. I also bougtt a wireless headset and find that I seldom use the soundbar. Maybe if I was an audiophile I'd use it more. Audio is great out of this soundbar so I'll use it when others are watching tv too.

Excellent. Showed me how to use the Sonos and hooked it up to my tv. We couldn’t mount it due to space limitations however it’s fine sitting on my console

The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.

The geek squad was great. Problem happened at store in my opinion, they never once suggested in home consulting to make sure what we thought we were buying and what we did buy for our home sound/ TV requirements were apples and oranges.

The process of scheduling a appointment with the Geeks for the installation of our new TV was a 1 star experience...laborious process of navigating the automated prompts...long wait times on the phone...disconnected phone calls...but once the Geeks arrived at our home it became a 5 star experience

The Geek Squad agents installed the Soundbar for my 65" OLED TV in a quick and efficient manner. It significantly enhances my viewing pleasure. I recommend purchasing the apparatus from Best Buy and having their technicians properly install it.

We had a very positive experience using The Geek Squad to set up our entertainment system. The Technician David Trejo was professional, knowledgeable, and friendly. The technician was on time and used his time wisely. He also walked me through and explained in detail how to use our new system.

The installers were fantastic and have been out several times, as the sound bar is not working correctly