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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,489 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is very good. and I can adjust it.very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product Installed with Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product installed with care. Product came in damaged box, which concerned me. Has been working fine. TCL speakers synch nicely with TCL Series 6 TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install with TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See my review on TV install by Geek Squad. They did a solid job of mounting the TV and this soundbar mount with it. They made sure everything was working. It's a little higher up than I wanted but remember it costs more to come back out and fix so make sure you get it exactly how you want it the first time. Much appreciated though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Somewhat difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not an easy install. Must be patient. Sony does a horrible job of providing no template in order to determine how far wall mount screw should be apart. You have to measure the distance and if you are off by even an 1/8” or so it will be difficult to mount. Geek squad did it but wasn’t easy. Nice job Sony,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you to the technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians from Best Buy arrived on time, were professional, and made installation easy. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and will have the Squad mount and setup everything in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin and his co worker were very professional and did a great job installing our new TV and hanging it on the wall. I’d highly recommend Geek Squad services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Soundbar Installation Very Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed the Soundbar for my 65" OLED TV in a quick and efficient manner. It significantly enhances my viewing pleasure. I recommend purchasing the apparatus from Best Buy and having their technicians properly install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. Problem happened at store in my opinion, they never once suggested in home consulting to make sure what we thought we were buying and what we did buy for our home sound/ TV requirements were apples and oranges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but did I need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the soundbar w/woofer because I was worried that the TV speaker would sound too tinny. I also bougtt a wireless headset and find that I seldom use the soundbar. Maybe if I was an audiophile I'd use it more. Audio is great out of this soundbar so I'll use it when others are watching tv too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation of stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system had to be set up with a replacement due to manufacturer defect. The second set up was done differently than the first one. This system works now. I believe it was not set up and installed correctly the first time. It is seeming to work good now. That is why my review was only 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very positive experience using The Geek Squad to set up our entertainment system. The Technician David Trejo was professional, knowledgeable, and friendly. The technician was on time and used his time wisely. He also walked me through and explained in detail how to use our new system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the Geeks were excellent +

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process of scheduling a appointment with the Geeks for the installation of our new TV was a 1 star experience...laborious process of navigating the automated prompts...long wait times on the phone...disconnected phone calls...but once the Geeks arrived at our home it became a 5 star experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 85 in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 in TV to the wall and hooked it up to my WiFi and set up my TV and apps for me. Very efficient and cleaned up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys were great! these guys were great wango wango doo doo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv samaung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would really recomend this tv! loved everything about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installations/Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had zero experience on mounting a sound bar. Geek Squad (Mark/Derek) did an awesome job of letting me know my options from standalone mount vs TV-Mount and the pros/cons of each! Super Impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second install with the Geek Squad. Their home tech evaluation is valuable in the selection process to ensure whole house compatibility with ALL electronics in home. Install technician knows his stuff. Mounted indoor and outdoor TVs with soundbars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bud's Take

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a reliable price. I can not see why people would not include this with their purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my sound bar and sub woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew connected my sound bar and sub woofer without a hitch. Also, they walked me through how to use the Sonos app for controlling the sound bar and my additional speakers. They double checked everything to make sure it was working correctly.

    I would recommend this to a friend