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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,500 reviews
  • Rated 5 out of 5 stars

    Wayne and Andrew are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my new Sonos arc sound bar to pair with my Sonos speakers and Sony around the neck speakers. They found the solution with great determination and effort. They both deserve to put a star on their time cards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you to the technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians from Best Buy arrived on time, were professional, and made installation easy. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Soundbar works well. Attaches to the back of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents are Genius.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents Mounted my Soundbar Mount so Beautifully that I don’t have any words to explain how Good and beautiful it looks. I recommend Geek Squad million times. They’re very smart and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to my house, took down my old TV and installed a new TV with Soundbar in about the time it took to type out this review! 100% recommend using them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sound Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some initial confusion, the agents mounted my TV and set up the sound bar. They set the TV remote and explained how everything works. I wish I had asked them how to boost the bass but that is on me. Their work was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They could not connect the sound bar but they were able to connect to the TV and addressed other issues. They were excellent and very helpful. I would welcome that team into my home anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programed the remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who have come to our house have been very helpful. They have mounted three tv’s for us including sound bars, programmed two remotes (multiple times) and have been available to answer questions I have had after they have left my place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar with sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t express quickly and accurately the work that was performed. They the install clean and they made sure everything was working when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and will have the Squad mount and setup everything in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfonso and Aleena are fabulous! They are a great combination of professional and personal. I would refer the Geek Squad to my friends and family because of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were awesome. Getting my soundbar and power extension and put up. They were into a few difficulties. But then they came back the next day and everything was flawless just the way I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reps from the geek squad, very helpful, knowledgeable and professional. They installed my items, made sure everything was working and gave me a demo. Getting another TV mounted based on there suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squas staff was very pleasant and knowledgeable. They were able to install the mount and TV and connect everything quickly and cleanedu very well afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad were quick & knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad were professional and knowledgeable. The only problem we had was with the Fire Stick. They had to go back to store to get help and we had to set up another appointment. Also cleaned up when they were done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally installed, no glitches, however I think the room it’s in calls for a tad more separation, i.e. surround rear speakers. Think I’ll move the sound bar to a bedroom and purchase a Sony system the Geek showed me for the living room, (actually $100 less than the Bose)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so good to not have to worry with the installation of things you buy! The guys came, they were really polite, made a incredible job, everything were clean up and they explained how to use everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a thorough job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with installation service. They were clean and personable, took the trash with them, answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bud's Take

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a reliable price. I can not see why people would not include this with their purchase

    I would recommend this to a friend