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Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 3,489 reviews
  • Rated 5 out of 5 stars

    Geek squad was awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reps from the geek squad, very helpful, knowledgeable and professional. They installed my items, made sure everything was working and gave me a demo. Getting another TV mounted based on there suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who have come to our house have been very helpful. They have mounted three tv’s for us including sound bars, programmed two remotes (multiple times) and have been available to answer questions I have had after they have left my place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Sterling and Melena) where great to work with. Arrived on time,did the install and set a up the equipment without any issues. Programed the remotes and made sure everything was working and we were satisfied before leaving. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad were quick & knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK squad were professional and knowledgeable. The only problem we had was with the Fire Stick. They had to go back to store to get help and we had to set up another appointment. Also cleaned up when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so good to not have to worry with the installation of things you buy! The guys came, they were really polite, made a incredible job, everything were clean up and they explained how to use everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that hooked up my tv and sound bar plus my security cameras. Is awesome Best Buy is lucky to have him. I wish all your agents were as good as this guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved into a new home and we bought three new TV's and Sound Bars. The Geek Squad came out and got everything professionally installed and working to perfection. Great job Geeks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service everytime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad goes above and beyond with the installations and always provides great support along with app configuration as necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If only every installer was just like them!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best installers ever!!! They didn't make me put my dogs away....my dogs licked them to death. These guys were fantastic. Made sure everything was working perfectly before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD is the best. Your third party company is the most horrific unqualified bunch of clowns we’ve ever had the displeasure of dealing with. When you have an install, GEEK SQUAD ONLY!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy installed and set up the sound bar, great service and very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professionally installed, no glitches, however I think the room it’s in calls for a tad more separation, i.e. surround rear speakers. Think I’ll move the sound bar to a bedroom and purchase a Sony system the Geek showed me for the living room, (actually $100 less than the Bose)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members had tv & sound bar set up in short order. They took all the time My wife and me needed to understand how to use tv, sound system and remote. They we really knowledgeable, professional and very nice to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who set our sound bar was very professional and made sure it was set up to our sound preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and their work was very good. I have no problems with anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was fantastic... friendly, knowledgeable and professional. Highly recommend him to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. Made sure we approved of the way the TV was to be mounted before drilling any holes. Set up the TV and all devices. Answered all our questions. Took away all boxes and wrap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my T V and connected to different devices. He used state of the art cables and connections. Was polite , considerate and answered questions. Did not agree on everything that had been picked up by home consultant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Grandpa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mounting is rather heavy duty and allows you to swivel one or either side about a six inch range from the wall to facilitate access to the ports. I do feel it was a little highly priced but appears to be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally pleased with Geek Squad agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled with the knowledge of the agents as to how to program my sons' LG TV to his preference. They hooked everything up for us and also showed us how to navigate the remote control.

    I would recommend this to a friend