Customer Ratings & Reviews

The two Geek Squad members had tv & sound bar set up in short order. They took all the time My wife and me needed to understand how to use tv, sound system and remote. They we really knowledgeable, professional and very nice to work with.

The system had to be set up with a replacement due to manufacturer defect. The second set up was done differently than the first one. This system works now. I believe it was not set up and installed correctly the first time. It is seeming to work good now. That is why my review was only 3 stars.

We recently moved into a new home and we bought three new TV's and Sound Bars. The Geek Squad came out and got everything professionally installed and working to perfection. Great job Geeks!!

The GEEK SQUAD is the best. Your third party company is the most horrific unqualified bunch of clowns we’ve ever had the displeasure of dealing with. When you have an install, GEEK SQUAD ONLY!!!!

The best installers ever!!! They didn't make me put my dogs away....my dogs licked them to death. These guys were fantastic. Made sure everything was working perfectly before they left

The agent mounted my T V and connected to different devices. He used state of the art cables and connections. Was polite , considerate and answered questions. Did not agree on everything that had been picked up by home consultant.

The agents were knowledgeable, friendly, and did and excellent job. I love Best Buy and their amazing service in store and with Geek squad.

Mounting was installed very professionally and but had to be removed because it was nor needed.

The man can out and not only installed my tv on the wall and hooked everything up but he took the time to make sure I knew how everything worked he even programmed my cable remote to work with the new system I’ll never try and hook anything else up myself geek squad to the red ue

The agent that hooked up my tv and sound bar plus my security cameras. Is awesome Best Buy is lucky to have him. I wish all your agents were as good as this guy

This mounting is rather heavy duty and allows you to swivel one or either side about a six inch range from the wall to facilitate access to the ports. I do feel it was a little highly priced but appears to be worth it.

The Geek Squad knows what is best for your particular situation, They always get it right.

these guys were great! these guys were great wango wango doo doo

The set up and install was done professionally and quickly. Everything worked on first pass and is continuing to do so. I am not sure I could have done this alone without some amount of trial and error. G.S. was a great help in getting this done quickly.

I had the Geek Squad do a complete install of my new TV including a TV wall mount and soundbar mount. The tech was great and really tried to make the soundbar mount work. Unfortunately, it was the product. He really tried hard to make it work and I’m giving him high marks for exploring every option.

The agents arrived on time. Made sure we approved of the way the TV was to be mounted before drilling any holes. Set up the TV and all devices. Answered all our questions. Took away all boxes and wrap.

THrilled with the geek squad installation service. Took away all the frustration and hassle of installation which enhanced the overall system purchase experience. Very please with the service techs professionalism.

My original tech. ( Jonathan) came back to clean up and perfect a previous insulation attempt. - once again The Geek Squad comes through and made EVERYTHING spot on perfect. Way to go guys ! SIMPLY THE BEST !!!!!!!

I was thrilled with the knowledge of the agents as to how to program my sons' LG TV to his preference. They hooked everything up for us and also showed us how to navigate the remote control.

I was very pleased with the service that the Geek squad provided. The technicians are well versed on the technology I purchased and the entire process was seamless. I highly recommend the Geek Squad to anyone wanted to install technology in their home.