Customer Ratings & Reviews

I would really recomend this tv! loved everything about!

Soundbar was mounted under my TV using the universal soundbar mount. Job was finished and it looks good minus the scratches to my living room wall they made. Would have been nice had they offered t clean or repair the scratches before they left.

Geek Squad goes above and beyond with the installations and always provides great support along with app configuration as necessary.

The technician that came out was great, He knew what he was doing with no problem. Did not take him long to do. He even had me doing the remote so I would know how to do it by myself. I love the Geek Squad services

The agents mounted my TV and hooked it up in a new location where we had never had a TV. The agents were friendly and very knowledgeable and they did not get frustrated with how long the project took. I will use the Geek Squad again and again!

This is extremely nice when the geek squad can hook everything up and connect everything nice in the like it supposed to be, that way you don’t have anything to worry about when it’s hooked up the way they do it

Loved the service! They were on-time, organized, friendly and did a great job. I have nothing but good things to say about the service. I had nothing to do but sit down and enjoy my new TV and soundbar when they left.

Geek Squad did a great job mounting and connecting my new Sonos Arc soundbar. Looks and sounds great. They cleaned up after and explained how everything worked. Would definitely recommend Geek Squad for your audio installations.

Always thorough and courteous...clean installation having used the team now 9 times...three installs, three uninstalls for relocation and three more installs. Pricey but worth it!

In home service was great. They know the pitfalls for the best protection of your house. They will keep working on something until its solved.

Spendy for what all is entailed in mounting a soundbar. It’s just power and two bolts.

The Geek Squad was right on time and had the 75" Samsung TV, and the soundbar mounted and installed in less than 2 hours. They hauled away all the empty boxes and trained me on how to operate the TV. Joe and his assistant were very pleasant and helpful.

The technician who set our sound bar was very professional and made sure it was set up to our sound preference.

Justin, Lindsey, Freya we’re fantastic! Great communication, professional and courteous. Answered all questions. Thank you!!!

The agents were extremely knowledgeable as I had an installation that had to go through paneling. They were efficient, neat and installed the TV and soundbar perfectly. No issues whatsoever!

The Geek Squad agent installed everything quickly and neatly. Wires are hidden, TV and soundbar are centered and hooked up correctly. They showed me how to use everything and asked me questions along the way to make sure it was installed to my liking.

Thank goodness for this guy and geek squad! Originally, Best Buy sent a 3rd party company to put up our TVs. This man, found and corrected all the mistakes this other company made! He is amazing!

The speaker mounts were not correct so Other ones had to be ordered. I waited for someone to come back to complete the install but it didn’t happen. I understand the Covid thing happened but couldn’t someone communicate with me?

The team that came out and mounted our TV also connected up the audio components (eg, sound bar). They seemed very knowledgeable, customer focused and friendly.

The agent Fernando was awesome he set up everything that he had and was very efficient was very professional and all manners unfortunately Best Buy didn’t live up to my expectations it took over a month to get my items what are my TV is damaged so I’m waiting for replacement my sound bar is sitting on top of my entertainment unit because I don’t have the mounts for them to fix can’t talk to anybody I called the store and get apologies but it’s not the store it’s a screeners and they can’t do anything about it still waiting for a miracle