Customer Ratings & Reviews

They were efficient, helpful, cleaned up everything. Showed us how to use all the products and set everything up. Absolutely would recommend this team and the Geek Squad.

The technician was fantastic... friendly, knowledgeable and professional. Highly recommend him to all.

The guys were very professional and their work was very good. I have no problems with anything.

best buy installed and set up the sound bar, great service and very knowledgeable.

He mounted and installed our TV, sound bar and set up our universal remote. He also showed us how to use the sound bar with our music apps. He was friendly, polite, knowledgeable, cleaned-up the work area nicely, and wore a mask.

The Geek Squad installed the hearing devices that came with my new hearing aid to allow me to hear the TV without annoying my wife

The Geek Squad team was very knowledgeable, on time, neat. Unfortunately, the remote programming they did for the tv, sound bar, cable box did not work even 24 hours. Another tech has also come and tried to reprogram. Same thing; still not working properly

The installer that came did this sound bar and also mounted our 65" Flat Screen TV. He did a great job and we've had no problems since the install. Recommend.

The techs more than earned their money. Wife had em move the TV lower after it was mounted. I had em take the sound bar off the mount and then changed my mind. They were cheerful and accommodating through out the whole process.

The communication before the install was appreciated. Phil kept me advised of the arrival time which was appreciated. A quick and thorough job. They were very careful and answered all my questions. They couldn’t have been better.

Dante and Jake did a great job in mounting our soundbar to our TV and leveling everything. The suggested a better mount than we had, which really made a difference. Great work!

Always have the Geek Squad perform your installations, they are all incredible! Kind, clean, professional & so knowledgeable! They are truly the best, thank you Geek Squad!!!

Technician did a good job on the installation. My only complaint is he did not leave me the Samsung walm mounting hardware for my sound bar. I was thinking about mounting it on the wall..

Ive had two separate televisions mounted and bith times the representatives were efficient, friendly and professional.

Bose ARC sound bar was surpposed to be installed on the new TV but because the mounting bracket is delayed it was left on my furniture. Bestbuy never told about this not until the installation work was done and didn't say anything about when the mounting bracket is going to be in for installation. I called bestbuy to find out more information but got the run around everytime I called for over 3Hrs. If I don't get the information I need then I'm going to have my lawyer call them and notify the news media about this. This not the Bestbuy I used to know.

The same 2 Geek Squad techs that installed in the living room returned to install sound bar and wall mount in the bedroom. They were perfect as they were on the first install a week earlier.

The agent review was on a level that I already knew. I expected a more detailed explanation as to why my speaker system was not working with the new TV. I would expect most sound systems to be compatible with most TV's.

Great work, the guys did a fine job, we’re on time, polite and quick to finish.

We received an amazing service from Riley our geek squad technician. He was prompt, courteous, meticulous, and did an excellent job of mounting our sound bar as well as some other equipment that we purchased from Best Buy. I would highly recommend his services.

Best service you can find. I always get lucky with the geek squad. The guys are always very helpful and respectful.