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Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 3,489 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job mounting and setting up tv and soundbar. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-Up with Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were very professional, knowlegeable and completed the job in a timely manner. I was very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio speaker system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did an exceptional job mounting my alll weather, outdoor speakers and setting up my amplifier system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. I appreciate the agents taking time to neatly install all components. Additionally, ensuring that I fully understand how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I just moved into a new home I had to get new TV's and associated equipment. The Geek Squad installed all of them and as always were very professional and knowledgeable. I am so glad I got Geek Squad total protection.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spencer & Saul were very knowledgeable about what they needed to do to & they explained everything to us as they were mounting the sound bar & hiding the route cables from view. Nice, friendly, respectful young men who definitely know what they’re doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get what you want.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my devices but were unable to put up both boxes. The lead tried to discourage me from putting up the speakers after I said I wanted them up so I could get the full experience I paid for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squared came to my home and set up my new sound bar and made sure it operated properly with my TV. Very happy with the level of service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SCOTT FROM GEEK SQUAK CONNECTED ALL MY DEVICES NEAT AND VERY PROFESSIONAL. VERY KNOWLEDGABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked them to leave some space between tv and mount as I plan to upgrade to Sonos Arc which was not available at the time and mounted it perfectly below the tv as we wanted it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They werr good once all the nonsense got sorted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good but bit of an attitude with one of the installers. The bigger issue was getting the installation even scheduled and then have it proceed. Geek Squad was needlessly difficult.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar mounted by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technicians came out, mounted tv, and sound bar. They communicated with us, were prompt, professional, knowledgeable, and did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents Installed My TV Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who managed the install were excellent: on-time, customer-friendly, knowledgeable and conscientious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team member, Will, was able explain the purchase, return and exchange policy clearly and get me out the door quickly. Both wins in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They originally suggested a particular mounting device which works great with our new TV. The job was done cleanly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installation was excellent, but a week late. Things happen, but on the original install date, Best Buy was a no show, no phone call, text or email. I called in the afternoon to get some information and was told they were behind and would not be coming. They rescheduled for 8 days later! It was very aggravating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free setup - Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are someone who has never setup a sound bar before, it might be worth the price to pay for the service. The Geek Squad guys helped me with adding extra HDMI cables for future devices and made it look more organized so wires weren't all over the place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I hired someone to connect my TV system. Manuel and his co-worker did an excellent job putting up my 65' 4K over the fireplace and hooked up the sound bar. Found out the sound bar was enough and does not need the wireless rear speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks! They came in and did it all and even exceeded my expectations in so many levels. I would highly recommend this add on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did good install on soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 gentlemen that came out did a good job on the soundbar install, nice and professional workers

    I would recommend this to a friend