Customer Ratings & Reviews

Agents did an awesome job mounting and setting up tv and soundbar. Very knowledgeable.

The gentlemen were very professional, knowlegeable and completed the job in a timely manner. I was very pleased with the service.

The crew did an exceptional job mounting my alll weather, outdoor speakers and setting up my amplifier system

Excellent work. I appreciate the agents taking time to neatly install all components. Additionally, ensuring that I fully understand how to use the equipment.

Since I just moved into a new home I had to get new TV's and associated equipment. The Geek Squad installed all of them and as always were very professional and knowledgeable. I am so glad I got Geek Squad total protection.!

Spencer & Saul were very knowledgeable about what they needed to do to & they explained everything to us as they were mounting the sound bar & hiding the route cables from view. Nice, friendly, respectful young men who definitely know what they’re doing.

The squad connected my devices but were unable to put up both boxes. The lead tried to discourage me from putting up the speakers after I said I wanted them up so I could get the full experience I paid for.

Geek squared came to my home and set up my new sound bar and made sure it operated properly with my TV. Very happy with the level of service I received.

SCOTT FROM GEEK SQUAK CONNECTED ALL MY DEVICES NEAT AND VERY PROFESSIONAL. VERY KNOWLEDGABLE

I asked them to leave some space between tv and mount as I plan to upgrade to Sonos Arc which was not available at the time and mounted it perfectly below the tv as we wanted it.

The service was good but bit of an attitude with one of the installers. The bigger issue was getting the installation even scheduled and then have it proceed. Geek Squad was needlessly difficult.

Geek squad technicians came out, mounted tv, and sound bar. They communicated with us, were prompt, professional, knowledgeable, and did great work.

The two agents who managed the install were excellent: on-time, customer-friendly, knowledgeable and conscientious.

The Best Buy team member, Will, was able explain the purchase, return and exchange policy clearly and get me out the door quickly. Both wins in my book.

The agents did a great job. They originally suggested a particular mounting device which works great with our new TV. The job was done cleanly and professionally.

The actual installation was excellent, but a week late. Things happen, but on the original install date, Best Buy was a no show, no phone call, text or email. I called in the afternoon to get some information and was told they were behind and would not be coming. They rescheduled for 8 days later! It was very aggravating.

If you are someone who has never setup a sound bar before, it might be worth the price to pay for the service. The Geek Squad guys helped me with adding extra HDMI cables for future devices and made it look more organized so wires weren't all over the place.

This is the first time I hired someone to connect my TV system. Manuel and his co-worker did an excellent job putting up my 65' 4K over the fireplace and hooked up the sound bar. Found out the sound bar was enough and does not need the wireless rear speakers.

Geek Squad rocks! They came in and did it all and even exceeded my expectations in so many levels. I would highly recommend this add on!

2 gentlemen that came out did a good job on the soundbar install, nice and professional workers