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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,500 reviews
  • Rated 5 out of 5 stars

    Justin and Dre were fantastic. Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Dre were great and installed and set my TV, Sound Bar and ring very quickly and they were very through in explaining everything they were doing and in showing us how to work it! Very satisfied with Justin and Dre!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents Installed My TV Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who managed the install were excellent: on-time, customer-friendly, knowledgeable and conscientious.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installation was excellent, but a week late. Things happen, but on the original install date, Best Buy was a no show, no phone call, text or email. I called in the afternoon to get some information and was told they were behind and would not be coming. They rescheduled for 8 days later! It was very aggravating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Connect speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need Jason from geek to come back I did see how he connected the music center app to group speakers My reason for having Geek over is not resolved Thank You Rosemary Castro 5089712207

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job mounting and setting up tv and soundbar. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Technicians were very professional and had excellent knowledge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad not only mounted my new 85" Sony but installed the Sony Sound Bar and synched everything for a perfect presentation. The President of the company was in the next day and he loved what he saw. Pure perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, worth every penny. Two technicians worked several hours to install our TVs and sound bars. Showed us how to operate everything. Got everything set up. Great employees. They knew their products very well. Glad we did this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new Sonos Beam sound bar and wireless speakers quickly and smoothly. Then they explained how it all worked together. We are extremely happy with our purchase and the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our sound bar and television and mounted them on a swing bar, which the had mounted to the wall. This was all done very professionally, while also giving us complete information on how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abby and her assistant did a really great job installing our new Samsung soundbar. She made sure everything was working properly and connected it to all the needed remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in dealing with the situation at the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SCOTT FROM GEEK SQUAK CONNECTED ALL MY DEVICES NEAT AND VERY PROFESSIONAL. VERY KNOWLEDGABLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks#

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were couteious amd professional. They asked qiestions relating to the work they were to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar installation went really good they had to contact Sony to sundown new updates to the machine but the Best Buy associate hooking it up took care of everything and made it very easy on me I would highly recommend the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that delivered and set up our tv and sound bar unit was professional, answered all questions. I would recommend anyone to use this service. The tv would have been very difficult for me to install because of the size and weight,as. Well as my age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, Magnolia Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. 2 gentlemen came from the Burlington store as a result of my person from the Salem NH store calling in sick. They were great and most helpful. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exceptional. I have come to expect nothing less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did good install on soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 gentlemen that came out did a good job on the soundbar install, nice and professional workers

    I would recommend this to a friend