Customer Ratings & Reviews

Justin and Dre were great and installed and set my TV, Sound Bar and ring very quickly and they were very through in explaining everything they were doing and in showing us how to work it! Very satisfied with Justin and Dre!

The two agents who managed the install were excellent: on-time, customer-friendly, knowledgeable and conscientious.

The actual installation was excellent, but a week late. Things happen, but on the original install date, Best Buy was a no show, no phone call, text or email. I called in the afternoon to get some information and was told they were behind and would not be coming. They rescheduled for 8 days later! It was very aggravating.

I need Jason from geek to come back I did see how he connected the music center app to group speakers My reason for having Geek over is not resolved Thank You Rosemary Castro 5089712207

Agents did an awesome job mounting and setting up tv and soundbar. Very knowledgeable.

Geek Squad Technicians were very professional and had excellent knowledge!

The Geek Squad not only mounted my new 85" Sony but installed the Sony Sound Bar and synched everything for a perfect presentation. The President of the company was in the next day and he loved what he saw. Pure perfection!

Great service, worth every penny. Two technicians worked several hours to install our TVs and sound bars. Showed us how to operate everything. Got everything set up. Great employees. They knew their products very well. Glad we did this.

The agents installed my new Sonos Beam sound bar and wireless speakers quickly and smoothly. Then they explained how it all worked together. We are extremely happy with our purchase and the installation.

Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

The agents installed our sound bar and television and mounted them on a swing bar, which the had mounted to the wall. This was all done very professionally, while also giving us complete information on how to operate.

Abby and her assistant did a really great job installing our new Samsung soundbar. She made sure everything was working properly and connected it to all the needed remotes.

Very good in dealing with the situation at the house.

SCOTT FROM GEEK SQUAK CONNECTED ALL MY DEVICES NEAT AND VERY PROFESSIONAL. VERY KNOWLEDGABLE

The agents were couteious amd professional. They asked qiestions relating to the work they were to complete.

The sound bar installation went really good they had to contact Sony to sundown new updates to the machine but the Best Buy associate hooking it up took care of everything and made it very easy on me I would highly recommend the set up

The young man that delivered and set up our tv and sound bar unit was professional, answered all questions. I would recommend anyone to use this service. The tv would have been very difficult for me to install because of the size and weight,as. Well as my age.

Fabulous. 2 gentlemen came from the Burlington store as a result of my person from the Salem NH store calling in sick. They were great and most helpful. Thank you

The service was exceptional. I have come to expect nothing less.

2 gentlemen that came out did a good job on the soundbar install, nice and professional workers