Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 3,489 reviews
  • Rated 5 out of 5 stars

    Justin and Dre were fantastic. Very professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Dre were great and installed and set my TV, Sound Bar and ring very quickly and they were very through in explaining everything they were doing and in showing us how to work it! Very satisfied with Justin and Dre!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time. Was in and out in a timely manner. Made sure I understood how everything worked before he left. Even received a follow up call the next day to make sure everything was still good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, professional, walked me through the use of the TV and Sonos sound bar and left my place clean. I couldn't have asked for better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad so knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed the sound bar mount and helped explain how the existing sound bar works. So much better than guessing by myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad not only mounted my new 85" Sony but installed the Sony Sound Bar and synched everything for a perfect presentation. The President of the company was in the next day and he loved what he saw. Pure perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great but the subwoofer doesn’t link up to the tv. Need an installer to come back out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our sound bar and television and mounted them on a swing bar, which the had mounted to the wall. This was all done very professionally, while also giving us complete information on how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing and how to do it quickly. Asked where I wanted the tv and adjusted it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baldwin Best Buy location is the best. Fantastic customer service. Kawanny was awesome and helped me get everything I needed. The geek squad was fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, worth every penny. Two technicians worked several hours to install our TVs and sound bars. Showed us how to operate everything. Got everything set up. Great employees. They knew their products very well. Glad we did this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did not disappoint

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my TV and Soundbar. and connected to all my needed devices. The team was knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on installation. Explained the product..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Technicians

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and professional. They installed the equipment and we are pleased with the functionality and the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar installation went really good they had to contact Sony to sundown new updates to the machine but the Best Buy associate hooking it up took care of everything and made it very easy on me I would highly recommend the set up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. The product is good but the additional price to add the soundbar bracket was way too much. I’m not sure it took them more than a couple minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No holes in wall a plus!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s much better than putting more holes in the wall. Once installed you can move tv side to side as needed to center it without having to adjust sound bar/mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great with installations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to connect TV and sound bar to coordinate with cable and they did it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loudnclear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i appreciated the guyz explaining the differences in mounting options and pros and cons with each....i was able to make the decisions based on professional advice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I felt a bit rushed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very pleasant and polite. I just felt a bit rushed to ask questions. My brain doesn’t work as fast as it did in days gone by. I could not have done what they did for me so I appreciate them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through 2nd time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team came by to re-do a TV wall mount and soundbar over the fireplace (after it was set too low initially). The team was professional and got the job done in a timely manner.

    I would recommend this to a friend