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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,489 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two visits but love it! Hubby had to do work that we thought was included!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, handled all of my concerns, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and sound bar and got it working with the cable company installer. Happy with their service and the customer interaction. Excellent job and I am more than happy with their installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that delivered and set up our tv and sound bar unit was professional, answered all questions. I would recommend anyone to use this service. The tv would have been very difficult for me to install because of the size and weight,as. Well as my age.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived a little early (he called first). He was very friendly and started his work immediately. He was very professional, answered all my questions, and made sure I was satisfied, Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar install great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agents were terrific I m sure my sound bar would not have worked properly without the expert install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the sound bar quickly, and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed my 75in tv and new system did a very professional job. Glad I didn't have to do it. VERY GOOD EXPERIENCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to the wall and connected to the sound bar. The best team ever. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad smart tv set is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who drove out to Darby (twice) to set up our new system were wonderful. They were knowledgeable, neat, professional, and friendly. I would hire them back in a second. Everything worked and continues to work. Well done you two!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good advice and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, answered all my questions. Ease of setup and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great economical mounting system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 units for the mounting of 2 Samsung HDTVs 65inch Curved and 55 inch . This mounting bar is a economical unit that doesnt move but in my case thats great. Both units were installed by Geek Squad Agent Nick in a very professional manner. Thanks Nick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great. I encountered several problems with my internet provider which resulted in the "squad" having to return to my home several times. They were always friendly and more than happy to help solve my problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did great at installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was installed but found out it was not necessary to have it with the sound system we have so it was later returned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that Geek Squad can handle all the installation, including my current sound bar. I am not technologically savvy so appreciate the option to have them install. Robert did a terrific job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were terrific, very professional. And answer any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the Geek Squad install several electronic items in our home. Always friendly, always professional, always on time and they get it done quickly. They then take the time to explain and answer any questions. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up surround sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey my surround sound works! The Geek Squad guys had it set up in minutes. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did great job made sure i was happy with install would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, they showed up on time and did an excellent job. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small business owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out and install super nice answered all my questions done a fantastic job

    I would recommend this to a friend