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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,489 reviews
  • Rated 5 out of 5 stars

    Clean setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had originally wanted the sound bar attached to the TV, but after seeing everything in place, it was just perfect to place it on the fireplace mantle and they hooked it in minutes. Very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, professional, nice, went above and beyond! I would recommend mend immensely and ensure you do everything you can to reward them and help them feel appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from a Geek Squad technician. Much more knowledgeable than the subcontractors that installed a TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Technicians very very courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Technicians were very courteous and helpful. They were patient in answering our questions and did a good job mounting our tv on a wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and friendly crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crew. They left with subwoofer working, but then after a bit it started randomly cutting out. Tried to move but it kept doing. Not their fault. It was the sound bar and the limited wireless range or something.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 3 out of 5 stars

    Wrong Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was not mounted because the squad had the wrong mounting bracket for the job.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My two tv install

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers Nick and will were amazing . Everything went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Geeks got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah installed it and I’m grateful for his knowledge & expertise. Thank you for a job well done! He was training another Geek during the install and he is a good teacher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a very professional job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agentes from the Geek Squad installed two mounts and two TV and they worked on a very professional level they took care of everything on a timely manner and they make us feel very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install and surround sound mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs, Jessica and Bree, were terrific. They were fast, knowledgeable, and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and were friendly and knowledgeable about the products I ordered. When they were done the cleaned up after themselves and asked did I have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed tv mount above gas fireplace thru stone veneer. I also included soundbar mount and connect. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and Sounds Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hiding all the wires and making sure the mounting was done flawlessly. They answered all questions I had and left no damages. They even cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd marked the wall where I wanted the TV installed and they were careful to get it at the exact location and height I chose. They hauled away my heavy plasma TV down 2 flights w/o complaint. Pleasant and pretty fast installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Soundbar Connect and Mounting Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great with the installation of the Soundbar Connect and Mounting, they were very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar Mounting and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted TV and Sound bar and set everything up completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a terrific job of installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and did a fantastic job mounting the television. I was hesitant at first but I am extremely happy that I did. I have a lot more viewing options and previous setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service,installation and customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my soundbar and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a sound bar that fit the tv i boight from best buy.

    I would recommend this to a friend