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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,500 reviews
  • Rated 5 out of 5 stars

    Geek Squad - you can trust them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are real pros at what they do. They did a great job in safely and securely mounting soundbar to the wall over the fireplace which was difficult to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, they showed up on time and did an excellent job. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work!!! The install went very smooth. There is one remaining task to complete, but I'm sure it will get done in a quick and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good and professional at both the mounting and set up as well as explaining the features of our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar on the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good service with the geek squad. They not only installed my TV but also installed The sound bar and programmed into my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did great job made sure i was happy with install would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered the TV and Mounted the Sound Bar. They were very thorough, personable and clean. They also ensured I knew how to operate everything before they left. Great Job Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful crew. We actually need to add another! I'm glad I received a reminder for the review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job mounting my tv mount and sound bar on my wall in my great room. It looks great and and they all look great on the wall

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were great. The product is good but the additional price to add the soundbar bracket was way too much. I’m not sure it took them more than a couple minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the sound bar on an appropriate mount and professionally mounted has made a big difference in looks and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my tv and sound bar, syncing the remotes and showing me and my wife how to use it. We were very happy with the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Matt and Scott) did excellent job measuring the wall before mounting my devices. I recommend them to you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure now that I really needed the sound bar. Could have probably done without it. Geek squad did a good job seeing up tv and soundbar. Would have them come again if needed. Very helpful and two I had were very friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Major difficulty with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a little improvement in the sound on my TV since the sound bar was installed. I bought this item as a Christmas gift for my husband. It was suppose to be installed by Geek squad the week after Christmas. Unfortunately they cancelled 3x and finally managed to come out in March. After it was finally installed it kept turning on at 3am overnight and waking us up.They came out again and fixed it, but did not explain how to adjust the sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar Mounting and Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted TV and Sound bar and set everything up completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service. Love Geek Squad. Set up & mounting great. Awesome service. Thanks Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Services not renedered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, there should be a disclosure statement for mounting the sound bar to the wall.The second Geek Sqaud memeber told us that he would not mount the sound bar on the wall beacause of the weight and where we asked it to be mounted. The other excuse was that the bar was to heavy for the supplied mounting brakcets. We paid X amount of $$$$ for them to mount it but it was not done. Why charge for a service that they will not do. We are trying to get a refund back from BestBuy for service not renedered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came in & installed my new TV & Sound s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in, set up my Sony 75" & connected my Yamaha Sound System. Everything works very well! They were in & out in no time. Very happy & pleased with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Soundbar and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service every time we have used the Geek Squad. They always show up when promised and a prepared the service we need.

    I would recommend this to a friend