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Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,490 reviews
  • Rated 5 out of 5 stars

    Geek Squad installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my TV and sound bar and showed me how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up, mounted & installed my system. Made recommendations and helped familiarize me with the controls. Made sure everything was working including accessories before finishing the job. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly advise to buy. Part of the total tech package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good and professional at both the mounting and set up as well as explaining the features of our new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful crew. We actually need to add another! I'm glad I received a reminder for the review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Knowledgable & Courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like my summary says, the Geek Squad employees were Professional (they arrived on time), Knowledgeable (answered my questions) & Courteous. They cleaned up after the installation. Geek Squad was worth to money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the sound bar on an appropriate mount and professionally mounted has made a big difference in looks and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great advise where to mount the sound bar .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad recommend to mount the sound bar underneath attached to the TV. Awesome recommendation. Blends completely with the TV for a clean look! 100 percent satisfied! The only way to go is geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two true professionals who know their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who connected and mounted the new LG soundbar to the new LG 75 inch TV were simply the best. It was refreshing to be delivered (pun intended) such solid customer service by true pros with multi-decades of experience between them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Matt and Scott) did excellent job measuring the wall before mounting my devices. I recommend them to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service. Love Geek Squad. Set up & mounting great. Awesome service. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar on the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good service with the geek squad. They not only installed my TV but also installed The sound bar and programmed into my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can and installed the sound system along with a new Samsung smart tv. Very professional,cleaned any mess. They set up the whole system and gave me a tutorial. Would definitely use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work!!! The install went very smooth. There is one remaining task to complete, but I'm sure it will get done in a quick and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - you can trust them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are real pros at what they do. They did a great job in safely and securely mounting soundbar to the wall over the fireplace which was difficult to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much recommended . Technician had good knowledge and was able to complete on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my tv and sound bar, syncing the remotes and showing me and my wife how to use it. We were very happy with the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad member was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armando was very knowledgeable. He figured the best way to mount sound bar and hide wires. I very much appreciated this. He also explained how to use my remotes. Very pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a fantastic job mounting my tv mount and sound bar on my wall in my great room. It looks great and and they all look great on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very timely, neat and explained this well

    I would recommend this to a friend