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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,500 reviews
  • Rated 5 out of 5 stars

    The Geek Squde—-Thank you so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and sound bar on the wall in my living room. They were very careful and professional. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she did a great job. Very impressed with her thoroughness. She did have to have us help but that's because, in spite of being told the price was based on two people, they only sent one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service offered by Best Buy. It can be pricy but you can’t argue with the quality of service. I hate wires to show and they did their magic by showing no wires. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott installed my new Sonos arc soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott is great and knowledgeable. He has helped us several times with electronics. He’s helped us with tv’s, internet tv setup, surround sound setup. He’s a wiz with Sonos too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tavares did a nice job. He let me know when the equipment became available and call me to arrange a good time to install. He worked through how to use the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted my TV and sound bar and showed me how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went the extra mile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks were helpful, friendly and on time. Even went the extra mile (literally) to go back to the store to get a mounting bar that I didn't know I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad informed what type of sound bar mounts to so that it was attached to the tv and it moved in. Any direct the wall mount was turned to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a sound bar that fit the tv i boight from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick and Cody did a great job mounting 3 tvs and my soundbars. We are Super Bowl ready! They were on time, efficient, and cleaned up all the boxes. My total tech support is definately worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Highly advise to buy. Part of the total tech package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent in-home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much recommended . Technician had good knowledge and was able to complete on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my soundbar and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad that installed my TV was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that installed my Samsung Q80 and sound bar were great! They were all very knowledgeable and efficient! They were also very pleasant in answering any of my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service,installation and customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful for the agents who came and mounted my TV up and connected all my services together, including hooking up my internet. I didn't have to do anything, but sit down and enjoying my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad (Rick) installed my sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Rick) installed the wall mount for both the existing TV & the new sound bar quickly & efficiently,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t ask for better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the tv and sound bar installation pacakage and it was everything I could’ve asked for. The guys were perfectionist and on time. Kept the work area clean and made sure everything was the way I liked it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phiiip & john did an exceptional job -they went out there way to explain everyting to me and my wife and took into acount that we are seniors--90 % 84

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was nice and attentive but it took him a while to show up and then get the work done

    I would recommend this to a friend