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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3489 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 3,490 reviews
  • Rated 3 out of 5 stars

    Major difficulty with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a little improvement in the sound on my TV since the sound bar was installed. I bought this item as a Christmas gift for my husband. It was suppose to be installed by Geek squad the week after Christmas. Unfortunately they cancelled 3x and finally managed to come out in March. After it was finally installed it kept turning on at 3am overnight and waking us up.They came out again and fixed it, but did not explain how to adjust the sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Soundbar and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service every time we have used the Geek Squad. They always show up when promised and a prepared the service we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents delivered the TV and Mounted the Sound Bar. They were very thorough, personable and clean. They also ensured I knew how to operate everything before they left. Great Job Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was nice and attentive but it took him a while to show up and then get the work done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad (Rick) installed my sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Rick) installed the wall mount for both the existing TV & the new sound bar quickly & efficiently,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dash cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view, hold a lot of storage , my only issue is the tape does hold well in the heat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squde—-Thank you so much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and sound bar on the wall in my living room. They were very careful and professional. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Services not renedered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, there should be a disclosure statement for mounting the sound bar to the wall.The second Geek Sqaud memeber told us that he would not mount the sound bar on the wall beacause of the weight and where we asked it to be mounted. The other excuse was that the bar was to heavy for the supplied mounting brakcets. We paid X amount of $$$$ for them to mount it but it was not done. Why charge for a service that they will not do. We are trying to get a refund back from BestBuy for service not renedered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came in & installed my new TV & Sound s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in, set up my Sony 75" & connected my Yamaha Sound System. Everything works very well! They were in & out in no time. Very happy & pleased with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did a good job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure now that I really needed the sound bar. Could have probably done without it. Geek squad did a good job seeing up tv and soundbar. Would have them come again if needed. Very helpful and two I had were very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad informed what type of sound bar mounts to so that it was attached to the tv and it moved in. Any direct the wall mount was turned to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geekeber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another wonderful job by Geek Squad. Made me a Geekeber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tavares did a nice job. He let me know when the equipment became available and call me to arrange a good time to install. He worked through how to use the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job installing the bracket and did not have to read directions they knew the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring in the Geeks!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation of TV, sound bar, and in wall outlets. Great job, well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar connect and mounting great purchase

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    addon soundbar connect and mounting is stable and high quality for the price, had in installed by geek squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer where nice and communicated the problem. The problem, a hole in the wall, not sure if it could’ve been prevented because of my walls. Overall the tv is covering and looks great. I just know I have hole behind the tv and it bugs me. Side note; didn’t realize I needed to buy a mount and they fortunately had one and I bought from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scott installed my new Sonos arc soundbar

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott is great and knowledgeable. He has helped us several times with electronics. He’s helped us with tv’s, internet tv setup, surround sound setup. He’s a wiz with Sonos too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally done

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    she did a great job. Very impressed with her thoroughness. She did have to have us help but that's because, in spite of being told the price was based on two people, they only sent one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went the extra mile

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad folks were helpful, friendly and on time. Even went the extra mile (literally) to go back to the store to get a mounting bar that I didn't know I needed.

    I would recommend this to a friend