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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,500 reviews
  • Rated 4 out of 5 stars

    Good if you have multiple installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up and mounting is excellent. They take care of everything and make good suggestions. However, due to the high price involved it is better when you use this for multiple installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys on the Geek Squad arrived as scheduled to perform the job. They were nice and used their time wisely. They correctly installed my soundbar and it is functioning properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addtion to the TV mount over the fireplace, we had the Geek Squad install our Samsung sound bar under the TV. The sound bar mount is mounted to the TV mount so the TV and sound bar mount move as one piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome techs that were able to set everything up quickly and to my requested specifications. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was within the time line and installation was done very professionally...”Mike” the installation tech was very professional in his workmanship and knowledge of the products installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was ontime and knew exactly how to mount 75" tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love love blah blah blah of this. I am so happy to be able to have the Sound bar mount it on the TV rather than on my

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and talented. Definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV and a new soundbar. Having the Geek Squad do all the installation made everything seamless and the connection was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech removed sound bar quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time, was neat, clean and friendly. Instead of an installation he provided us with a removal, which is what we requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is superior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had two Geek Squad installations and they were exceptional experiences! The Geek Squad techs were very professional and knowledgeable in the process. We had many questions that they were able to answer for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done professionally and without a hitch. Good follow up with installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to wall mount my TV and Sound Bar did an excellent job. They were great!!! They are friendly and professional. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He connected all,set up uni remove and made sure we could use it.all cords were neatly tied. Answered all our questions. Keep him. Hope he is for his knowledge and patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation and activation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff installed my new mount in a very short time, then they activated the new sound bar, which eliminated all the confusing WiFi steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciate great services professional and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad...Quick & Clean...service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & Fast Install! Professional...Thank You Again! And Thank You to Franchesca LaComb for Your Help! Best Manager Best Buy Has, Corie Barry Plz Give Her A Raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel assigned were prompt and very professional with delivery and setup. The TV and sound bar were synchronized and we were given very thorough instructions on the use of our new electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gasr & Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isvtheb2nd time I have had the Geek squad install and they reall knowbwhat they are doing

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 1 out of 5 stars

    Was happy with the purchase but the install? NO!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had the soundbar fall off the wall when my wife was dusting it. Mind you she was using a feather duster and not really touching the soundbar but it came off the wall and looking at the mounting job done by the people bestbuy sent, they didn't even use the right screws!! I am not able to remount this to the wall. Thankfully I had our TV Stand in place so the sound bar didn't have far to go. HOWEVER this begs the question of how our dang TV is mounted!! If its the same terrible job then its only a matter of time before it comes crashing down! What in the heck?! How do i get someone from Bestbuy to come by and fix this mess?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a excellent job setting up my Samsung 65 inch TV after Mounting it with my Klipsch soundbar. The tech Kevin spent plenty of time explaining all of the features and how to use them as well

    I would recommend this to a friend