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Customer reviews

Rating 4.5 out of 5 stars with 3492 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,492 reviews
  • Rated 5 out of 5 stars

    Geek was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great and really handled my equipment and installation well. Was very happy and main reason why I go to Best Buy the price and support are unmatched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job. They cleaned up and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys were great. They wall mounted 4 TV's and set up the wireless connections in about an hour. Would have taken me forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All professionally done and done correctly. Very respectful and even took the large amount of cardboard from my 77in TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality installation and very friendly. Also verified I understood how to use. Overall a very positive experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a great job mounting my television and setting up the surround sound. I was happy with the end results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Vie have interest full strength throughout house snd yard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian was fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was fantastic! I bought an open box sound bar and it did not come with the mounts. Brian came up with a plan to get my bar mounted and I could not be happier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad didn't install my T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for Geek squad and got 2 guy from Modesto in their own vehicle. After reading the directions, said they weren't familiar with it, they seem to have it up but there is a noticeable gap between the bottom of the tv and sound bar. So far it's not driving me too crazy! lol. Wondering why I paid for Geek squad and get 2 random guys unfamiliar with what their doing. The wife and I could of did it if I would of know that!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with installing mount sound system and 85 in TV. They hooked all components up anmade sure everything worked then showed me some operating tips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick, easy, professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad did a great job and the mounting looks great. They were professional and prompt. Definitely worth the money as they have the knowledge, skills, and tools for the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and on time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dill and Blade were so courteous and helpful. Very pleasant to deal with. A great addition to Best Buy Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer worked very fast and professionally. I love how it looks. They even cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are so happy with the wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing installing our TVs and sound bars. They were so helpful and told us how to use all these products. I’d give them 20 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely & fast service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Re:the Geek Squad setting up my sound bar, he was knowledgeable, very professional & provided fast service! He was also friendly & provided quality service! Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so freakin professional and nice. The even wiped their finger prints off the tv when they were done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job fixing my 85" TV to the wall. A job best left to the Pros, they came through and did an impressive job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacy was great. Helped re-adjust the mount and made it perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted on wall with tiles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job in mounting a 77 inch tv on a wall with marble tiles. I am glad that I hired Greek squad to do this job.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys suck. They put the tv and sound bar on the wall but they offered no help in the set up. You are much better off If you have a handy that is cheaper. The first group left a wire exposed in between the sound bar and tv .. I ended up calling a second group to hide that wire . Both groups offered no help in setting up the system . You are better off finding a cheaper handy man to put the tv and sound bar on the wall because they offer no help in setting things up .. I gave one star because the TV and sound bar haven’t fallen off the wall ( yet) ..

    No, I would not recommend this to a friend