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Customer reviews

Rating 4.5 out of 5 stars with 3492 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,492 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived timely and provided great service, and addressed all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For technical support can’t be best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 led tvs from Best Buy and all mounted on the walls in my condo. They were extremely knowledgeable , helpful and quick in their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was well prepared, well tooled, and knew exactly what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad -- provided outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and Darek found solutions for difficult installation challenges. They were efficient and thoughtful; we were extremely pleased with the service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual install for sound bar was great. Think the extra charge by Best Buy for it was too high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the connections looks very complicated to me. And I’m usually fairly handy with these types of things. The geek squad agent made quick work of it in a professional manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing my sound bar and large screen TV. They arrived on time and worked very professionally. All in all they did a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average rated install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me setting up my TV remote to control my sound bar wasn’t feasible. It was. Second guy was late, so I had to help with bringing product down. The other guy attempted to drag entire box upstairs while clearly dragging across my ceiling. End result still looked good though and functions!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SOUNDBAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys from Geek Squad are always super nice and knowledgeable about whatever they are there to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always first class service. Very helpful on all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was great! So competent and helpful! The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do the best work, I was very pleased. Try them out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, however I have to wait two minutes until the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carter the installer did an outstanding job however I'm still wondering if I have to wait 2 minutes for the soundbar to come on when I start the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had product installed. No more wires hanging around:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the technician know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, respectful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeh for Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time. Great team. Good Experience. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed the Soundbar were professional. They quickly installed everything! I think it took about 30 minutes to install a tv, Soundbar, and to demonstrate how to work our remotes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed everything so fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job setting up my tv and sound bar, mounting it on my wall with expertise!

    I would recommend this to a friend