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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3492 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 3,492 reviews
  • Cons mentioned:
    Mounting

    Rated 2 out of 5 stars

    3rd Party Install TV and Sound bar. Not Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar was mounted upside down due to being sold the wrong bracket. Also, the controls were not set up proper to control sound. A 3rd party did the install, not Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jasper and Wayne were both great setting up our Tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd time I have used the geek squad to set my home theater system up and they do a great job every time. I will continue to use them for new system setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I'd call the Geek Squad anytime I need help. The two guys that installed for us did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is very flexible and provide very good protection service too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar install went smoothly, tech people were polite, knowledgeable and worked wuickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted the TV and sound bar were great! Very helpful and friendly! The did great work and in a timely manner. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad on my soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Nick were excellent! Very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Service Is Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv and Sonos were courteous and efficient. The area is clean with no wires visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was Great, they were helpful, professional and fast. I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation was done right. They mounted my TV and soundbar. Good service. Good appointment times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service setting up our sound bar oyr new smart TV. Anthony and Jared are so knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work!! Excellent service after they finished they even vacuum it so it super clean job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Sound-bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional team ensured the sound-bar was level and worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 reps installed sound bar and connected to tv and wifi quickly. Very pleased with the service, knowledge and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient is his work. He made sure everything and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad super professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic service again. So happy that I utilize this great team over and over…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-man crew who set our television were knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as expected. The mount seem to fit nicely . Looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in mounted to giant TVs, one 75 in and one 85in and 2 surround sound bar systems and set everything up.

    I would recommend this to a friend