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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 3,500 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service setting up our sound bar oyr new smart TV. Anthony and Jared are so knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average rated install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They told me setting up my TV remote to control my sound bar wasn’t feasible. It was. Second guy was late, so I had to help with bringing product down. The other guy attempted to drag entire box upstairs while clearly dragging across my ceiling. End result still looked good though and functions!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation was done right. They mounted my TV and soundbar. Good service. Good appointment times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was Great, they were helpful, professional and fast. I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in mounted to giant TVs, one 75 in and one 85in and 2 surround sound bar systems and set everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very helpful and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine, honestly I feel like the service is a little more than it should be. But the technicians were nice and that makes a big difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work!! Excellent service after they finished they even vacuum it so it super clean job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is very flexible and provide very good protection service too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad IS AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Part of TV mounting and installation. If i could request my next installer, Daryl is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do the best work, I was very pleased. Try them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I had product installed. No more wires hanging around:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always first class service. Very helpful on all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient is his work. He made sure everything and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was great! So competent and helpful! The best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talking sound bar!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar talks loudly when ever buttons are pushed and I don't know how to stop that. Otherwise it was done very well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The devices that purchased were finally installed it took two weeks to be installed and know one has contacted me for about this situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad super professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic service again. So happy that I utilize this great team over and over…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeh for Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Time. Great team. Good Experience. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad used these tool to mount my TV and soundbar to the wall in no time. It would of taken me forever to do it.

    I would recommend this to a friend