Customer Ratings & Reviews

My soundbar fell off wall. the guy was great, but my bar fell a week later.

Justin (Best Buy Geek Squad) did an excellent job of installing and configuring our new Sony Soundbar.

I had several problems with my computer, audio and keyboard. The tech went through each problem in detail and corrected everything!

Marcus mounted our Sonos sound bar. He did a great job.

Geek squad agents were quick & efficient in getting my television & stero updates hooked up & ready to go, highly recommend.

The third party people didn't do a great job, but the geek squad made sure it was installed correctly.

Excellent service from a highly professional representative

Timely professional friendly great job. They went above and beyond service

Sound bar looks awesome mounted to the TV and Geek Squad did a great job mounting it leaving minimal wires showing and all cable tied. Very professional and knowledgeable!

Squad was on time, professional, courteous, and did a great job. They made sure everything was installed correctly and that I knew how to operate it.

Great work. Very professional. Explained everything they were doing.

The gentlemen who came to install the TV, sound bar, DVD player, and universal remote were amazing. They were efficient and so helpful!

Work was completed very quickly. Agent was courteous and obviously was trained properly.

Geek squad service was needed and I appreciate the help. They came on time and got the job done right. Thanks

The agents did an excellent job; as usual. This is a great value, especially with the discount received by having Total Tech Support.

Deliver TV, install mount on wall, and connect other devices to tv. Denon surround sound. Geek squad came to install these items and did not have all the proper cables to complete the job. Stated they must be ordered. Will return next week. Got a call stating they were to busy the following week so I have to wait additional two weeks to complete. Job got completed on the next scheduled appointment.

I had to schedule three appointments to get a sound bar connected to my outdoor TV. The first time the technician said the sound bar was incorrect for the TV. The TV and sound bar were Samsung. Also the mount was incorrect. Both items were purchased through the suggestion of one of your sales resin the store. Also my soundbar for my indoor TV works well but the mount is incorrect for the sound bar. Only one side of the sound bar is connected. The tech just left it like that. The second time the tech arrived with a bad attitude and said he could not connect the mount and sound bar because he needed another technician to help. He said he would put it in his report. He apparently did not because the third time, the tech arrived alone but was excellent. He was able to attach the mount and the sound bar by himself without removing the TV and then assisted in setting up the TV and my wifi system to work at it's best capabilities. His name was David and he was patient, professional and informative. He deserves attention.

Thank You Greek Squad...if not for you my new TV and sound bar would still be in the boxes...you are both professional and friendly...and I truly appreciate your support.

The Geek Squad agents work efficiently & promptly with quality performance

Great soundbar. Makes all the action come to life for a great sound experience.