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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3492 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 3,492 reviews
  • Rated 5 out of 5 stars

    Fantastic! The Geek Squad corrected all my issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several problems with my computer, audio and keyboard. The tech went through each problem in detail and corrected everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service on TV and sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad mount a TV to the wall, route cords through the wall, and mounted a sound bar to the TV. It looks great and my Son loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We expect to receive it on 14 Feb 2022. Geek squad has not yet contacted us to confirm delivery date.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad in home service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliver TV, install mount on wall, and connect other devices to tv. Denon surround sound. Geek squad came to install these items and did not have all the proper cables to complete the job. Stated they must be ordered. Will return next week. Got a call stating they were to busy the following week so I have to wait additional two weeks to complete. Job got completed on the next scheduled appointment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation. Answered all questions , helped out with operation of equip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time we had Geek Squad do the add-on soundbar. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to install the TV, sound bar, DVD player, and universal remote were amazing. They were efficient and so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quentin mounted sound bar on TV and showed me how to use. Very thorough, polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job; as usual. This is a great value, especially with the discount received by having Total Tech Support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly installed my soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was on time, professional, courteous, and did a great job. They made sure everything was installed correctly and that I knew how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional clean job. technicians arrived on time Best buy Installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always come through on installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My soundbar was quickly installed to my tv by Geek Squad. It works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech knew exactly what he was doing. Very quick process!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super nice just very unsure about measurements but it’s all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were very professional and highly skilled. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar looks awesome mounted to the TV and Geek Squad did a great job mounting it leaving minimal wires showing and all cable tied. Very professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Representatives for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers provided outstanding customer service and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service call went smoothly and all work was done professionally.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good and professional after several failed attempts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I say smart choice because the agents were able to correctly install the mount to make sure it moved with the tv, and works well.

    I would recommend this to a friend