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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3500 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 3,500 reviews
  • Rated 5 out of 5 stars

    Excellent Representatives for the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installers provided outstanding customer service and were very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds good, looks meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING SOUND Sales in store it could be mounted to the bottom of the tv, which is mounted on the wall. It cannot... per the installer in my home, it's too large and heavy, and with use it will "flop" forward. I was reimbursed for the service I didnt get and returned the hardware. Like I said, works great, but am bummed at the aesthetic of it sitting on the mantel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my 60” while connecting and syncing my devices while hiding all the cords. They even showed me a better place to mount the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always come through on installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My soundbar was quickly installed to my tv by Geek Squad. It works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, was very helpful in set up, helped install and set up new TV, very patient with my questions and cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workers were very professional and highly skilled. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the most professional and friendly installers. Came out and mounted my tv and soundbar. Did the work in a timely fashion. The TV and soundbar looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time we had Geek Squad do the add-on soundbar. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed the sound bar along with the TV. They made sure the sound bar and TV were controlled by one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional clean job. technicians arrived on time Best buy Installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super nice just very unsure about measurements but it’s all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ll be on time and get it done quickly. Def worth it, do yourself a favor and schedule them to do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech knew exactly what he was doing. Very quick process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad steps up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad went the extra mile educating my wife on how to use the remote features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Torrey did a great job. True professional! He recognized that my previous tv was unlevel....he made sure this one was perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent had a little difficulty mounting the speaker but I think it is a design flaw with the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the pros do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first use of the Geek Squad and I was impressed! Very professional and great to explain everything from installation to operation. Will use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed our new outside bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new outside bracket and mounted the TV and sound bar. Very professional and did it in minimum time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a fantastic job installing the mount as I wanted. They were very considerate and cleaned up everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    these guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time... professional and know exactly what they are doing. Would never hesitate to have these "geeks" back in my home...

    I would recommend this to a friend