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Customer reviews

Rating 4.5 out of 5 stars with 3492 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality and ease of use of the Soundbar Setup & Mounting product. Many also appreciate the clean installation process and the professional service provided. However, some customers have noted potential issues with mounting, compatibility, and alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 3,492 reviews
  • Rated 5 out of 5 stars

    Excellent and Dependable Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Always use Geek Squad for installation. Dependable and Professional Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came through again! Awesome work and the installers were good people! We really appreciate them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teams were great and installed my device perfectly. They were able to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery and installation team are awesome! They know exactly what to do. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A++ Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took care of my complete tv/soundbar set up. Well worth the price! Saved me tons of headaches

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Talented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set it up were doing a good job until they got in a hurry because they had gotten a call to help someone else.

    I would recommend this to a friend
  • Cons mentioned:
    Mounting

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent had a little difficulty mounting the speaker but I think it is a design flaw with the wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the most professional and friendly installers. Came out and mounted my tv and soundbar. Did the work in a timely fashion. The TV and soundbar looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the pros do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first use of the Geek Squad and I was impressed! Very professional and great to explain everything from installation to operation. Will use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable, did a great job and explained all features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his partner were great! Very interactive and have great recommendations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv and sound bar mounting and connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected my LG tv and sound bar very well. One star off for not going through how things worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation, technician was kind and helpfu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I have sent this survey 3 times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted this item to my TV set and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and did a fantastic job installing the mount as I wanted. They were very considerate and cleaned up everything!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in sound, with the name "Bose" I figured that there would be a solid sound at all levels.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar connect and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my new soundbar on the wall under my TV perfectly and connected all my devices efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good things to say about total tech , always better to go into best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted Sonos arc sound bar and connected Sub and in-ceiling speakers. Agents have good commanding on their work.

    I would recommend this to a friend