Customer Ratings & Reviews

Most helpful in hooking up our new electronics and helping us know exactly what we needed

The guys who delivered and set up my sound bar and sub did an excellent job! They were polite and professional and answered all my questions. They showed me how to use the equipment as well.

Agents did a great job and explained everything to me. Everything works great

They did a great job on my home theater system and very professional

The agents knew what they were doing and were really courteous and polite.

The agent reviewed my setup for sound and made some adjustments on my AVR

The Geek Squad did a great job setting up a new Denon receiver and surround sound package

The new Bose soundbar was quickly installed. Geek Squad made sure the soundbar software was updated. The Geek Squad member was very professional and nice to deal with in one's home.

he had no difficulty sorting through the multiple wires which I found baffling.

Geek Squad remounted my TV and sound bar quickly and very efficiently.

The installation was excellent! I would recommend the Geek Squad for your needs.

Sound bar was connected professionally & in a timely manner.

They did a great job. Clean and careful made sure everything work

Geek Squad is Outstanding ! Knowledge , friendliness , and ease of scheduling is wonderful and a big relief for this senior citizen ! I heartily recommend the Geek Squad !

The agents installed my received and connect it to all my devices

Excellent work!!!Your agent came in and went straight to work, she did all the measuring and put the wall mount up in perfect place. She then had her friend ?Tony I believe come and help her hang it in place. After that she set up the sound system and programed the TV and DVD player. she did all that in about 30 min.

very good set up very good on what to do and how it works and showed me what to do

The technician was on time and notified me when he was on his way and his expected arrival time. He was efficient and had my sound bars up and running quickly.

We could hook up the soundbar and it worked properly. What didn’t work correctly were the Homepods wirelessly to the Apple 4K box. They would work for a while and then shut down themselves, the 4K box and the tv. We tried to reset the TV preferences to sound through the TV itself and this did work for the Homepods to work with the Apple 4K box. However, after a half hour of playing, they gave out again an shut down everything. I disconnected the soundbar and all was right with the world. The tv speakers played and when I switched to the Apple 4K box, the Homepods worked just as expected without any premature shutdowns. My guess is that you can’t have a soundbar attached and expect to have the Apple 4K box without shutting down. Anybody want to buy a soundbar? The Geek Squad guy was a very conscientious and patient person to work with. We though we had a solution, but in fact we did not.

The two technicians, arrived earlier than expected, notified me of their coming by phone, and they were respectful of our home, They worked dutifully in addressing the two issues that we needed them for.