Customer Ratings & Reviews

The technician was great. He was very professional and helpful. He took the time to explain everything he did. It was a easy installation.

The third party delivery service had improperly installed the unit and it was not safe, but GEEK SQUAD came in and corrected the issue.

The technician that came was fantastic! He knew what he was doing! He was very efficient professional and polite. Now I am enjoying the whole set up! It sounds awesome!!

The agent could not figure out why my Tv and sound bar were losing connection. She turned on Bluetooth and connected that way, its working but doesn't fix what's wrong.

The sound bar was installed without any problems and works well. The installer was punctual and professional. Very helpful too

The geek squad member was informative and answered all of my questions and concerns, showing me how my sonos sound bar worked along with my sub-woofer, very satisfied with my service.

They did a fantastic job mounting my tv- concealing the cords and setting up my soundbar. It looks fantastic

The young man that help my wife and I set up and learn to use the Sonos system was knowledgeable and professional. He stayed until we were confident how to use and adjust sound settings, apps and the Alexa application. I was very impressed.

The Geek Squad service connected my Bose soundbar in matter of a few minutes. Once connected, sounds great!!! Easy to connect to cable and tv.

The geek squad agent was well worst with the product. Installed sound bar quickly and appropriately. Made it work with the T V and explained the functions of remote control.

The young man did an excellent job of installing the sound bar, it works great in my new 85 inch tv that I also bought from Best Buy and had it set up by the geek squad also.

The Geek Squad representative that hooked up the sound bar to the TV Did a great job. He knows product and within 10 minutes. Everything was hooked up properly and working efficiently.

Professional crew and installation! These guys really came through and our entertainment center is like a movie theater!

The Geek service was terrific. He did the hook up of my Samsung sound bar and explained both the function of the unit and the differences between my former Sony unit and the Samsung unit. He was pleasant and clear in his explanation and really helpful in answering our questions. I love the service available from Best Buy. It makes both the puchase and installation a positive experience!

The Geek Squad member Adam West with Texas Home Pros was professional and set the sound bar efficiently.He called to set up a time that was convenient for our schedule.Adam also helped explain how to use the sound bar changing the remotes to help us work the units .

The one individual that was sent to attach the TV to the wall was very nice and efficient but the 65 inch TV required two individuals not one to place on the wall. I am 80 years old and i had to help him pick the TV up so he could hook the TV to the wall unit. Fortunately i was able to help but this was a ridiculous situation as i had to pay almost $300 for this service. It was not the service mans fault as he was experienced and very efficient and i felt sorry for him as he tried his best given the situation. I am totally satisfied with final hook up and connections.

Kevin from the Geek Squad came to install and set up our Sonus Soundbar. He’s the best! He’s personable, knowledgeable, and a total asset to your company. I bought a much cheaper Soundbar and he came to install that. He explained that I couldn’t add other speakers to the inexpensive Soundbar. We were thankful for his knowledge and we purchased the best Soundbar & speakers he suggested. He came back and fixed everything for us. We can and will be adding to this Sonus system to complete a total surround sound with excellent equipment.

Harley and Mitch were professional, personable and brilliant technicians. They gave us excellent service re: the installation and operation of our soundbar. They were a delight to work with, and Geeksquad is lucky to have them as teammates!

Very very knowledgeable, went the extra distance to get my installation, they were very through...My husband and I are very pleased....Thanks to Alex and Greg....to the tune of having to go bk to the store to get new tv's power cord and remote...

Technician was very professional and I’m happy with the work that was done. They listen to what I needed and set things up accordingly.