Customer Ratings & Reviews
- Model:
- A3388
- SKU:
- 10772686
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
- Pros mentioned:Battery life
Worst purchase ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ear buds ever!!! When the earbuds are in the case and closed it's still connected and audio will go through the earbuds Ughhhhh!! so annoying!! When the buds are in the resting placing that does not mean its turned off. The taps do not work to answer calls, volume up etc. I hate these buds worst purchase ever the only good thing is the battery life.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Cons mentioned:Volume
Poor volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this product. Could not geta good, comfortable fit on the ear and, most of all, the volume was poor even when increased to supposed full volume and in a quite room! Returned product and would not recommend.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Sound quality
Not that greatv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues with blue tooth connection when receiving calls . People who called couldn’t hear me but the sound was perfect when listening to music or videos on my phone
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Worst buds ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the clip nor the audio quality. Sounds muddy and feels like you have to jam it into your ear to even hear
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Was great for 58 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had these less than 2 months and it started to crackle and get static whenever I use it for music .
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Talking to others are not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They can hear everything in the background. Hard for others to hear you.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,