Customer Ratings & Reviews
- Model:
- A3952Z11
- SKU:
- 6476198
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Anker Liberty 3 Pro True Wireless Noise Cancelling Earbuds for their sound quality, comfortable fit, and impressive battery life. Many users also enjoy the strong bass and above-average active noise cancellation. However, some customers have reported issues with connectivity and charging, while others feel the touch controls and transparency mode could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Fantastic ear budd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good. Have fantastic sound quality, and have decent noise cancellation. Battery life is impressive, recently used on transatlantic flight and had plenty of battery power left, very comfortable to wear and comes with different size ear fittings to suit any ear. It ships with the mediums and I changed it to small for my ears. Very easy to set up and control volume, change track, etc. Overall very pleased with this product and can strongly recommend them
I would recommend this to a friend - Cons mentioned:Charging
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth cuts out regularly. There is buzzing in the left ear bud ready and have only used these for about 4 weeks. Earbuds seems to not charge well in the case itself.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
Reset the earbuds using the following steps:
Place the earbuds in the charging case and leave the cover open.
Press and hold the button on the case for 10 seconds until the LED indicators inside flash 3 times quickly. When the LEDs start flashing fast, it confirms that the reset was successful and the earbuds have entered pairing mode.
Please try with another device (phone/tablet/etc.) and see if the issue is the same.
You can also refer to an instruction video by searching the keywords "Jj08Fvh8mXU" online.
If those don't help, please reach out to us via support@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
2 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average at best due to the battery giving out faster than my $ 20 cheaper Bluetooths that I lost and many times the phone will hook up to the ear pods in the case. The case doesn’t even beep when I leave one behind like my cheap Bluetooths did.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Not a snug fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get pass the fit. Couldn't find a good enough fit
I would recommend this to a friend- Cons mentioned:Connectivity
NOT worth it at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy these headphones. The other reviews are LIES. It works when it wants to. Its connection goes in and out.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Bluetooth signals may be affected by obstructions, such as walls, pillars, home appliances, Wi-Fi, and more. To ensure a stable connection, we recommend avoiding such obstructions and testing the earbuds indoors.
We kindly ask you to try the following troubleshooting as those have proven to often times already help:
- Reset the earbuds using the following steps:
1) Place the earbuds in the charging case and leave the cover open.
2) Press and hold the button on the case for 10 seconds until the LED indicators inside flash 3 times quickly. When the LEDs start flashing fast, it confirms that the reset was successful and the earbuds have entered pairing mode.
- Please try with another device (phone/tablet/etc.) and see if the issue is the same.
You can also refer to an instruction video by searching the keywords "Jj08Fvh8mXU" online.
If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:ComfortCons mentioned:Connectivity, Volume
On The Fence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I currently have the Liberty Pro 2 and the Galaxy Buds Pro. I just got these to possibly replace the Samsungs (due to minor ear irritation). They do some good things and not so good things IMHO. Good: Very stylish and very comfortable. Good ANC. Decent transparency mode. Great app. Highly customizable. Okay: Good but not great sounding. They sound similar to the older LP2 but are missing the Professional Producers EQ settings. A few of which I thought were genuinely excellent. IMHO, the Galaxy Buds Pro, with the exception of sub-bass response, are much more balanced sounding out of the box with more neutrality throughout the midrange and high frequency ranges. Just easier to listen to, especially at higher volumes. I do like a more accurate sound so YMMV. I can't seem to tweak the LP3 quite to my liking but they are decent with a very good soundstage and open sound. Not so good: Volume has been notably decreased. I'd estimate these only reach about 70% of the LP2 maximum volume level. Maybe about 75% of the GBP volume level. I don't even listen that loud yet I'm always setting the volume almost all the way up. 3d Surround Sound mode for music ( not movies) greatly colors the sound and isn't usable for that. Difficult to take out of the case and a bit difficult to put them back in. Connection issues. I have a Sony UBP-X800M2 bluray player that has built in Bluetooth. It even has the LDAC codec built right in which the LP3 also support. Problem is that they connect and a second later disconnect every time. The Sony is only 12 feet away. The GBP connect each and every time and never drop the connection so this is really frustrating. So overall, I'd suggest trying them to see if you'll like them. I'm probably going to return them mostly due to the volume and connection issues.
I would recommend this to a friend Good but not worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning them because they kinda hurt my ear and the quality could be better at that price point
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Too many paid online reviewers....DISHONEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T LISTEN TO ONLINE YT REVIEWERS. They fall out. Specifically the left one on me. Finicky touch sensitivity. Should have kept buttons like on the 2s. The 2s are better and louder. Hard to take out of case. Stay connected once back in case. Mega overpriced. What a waste.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we would love to get you what you need! If possible, please try the following steps to see if the issue persists:
1) Make sure the ear wings are installed correctly and the surface of the IR-sensors(the black oval on the earbuds) is kept clean.
The IR-sensors can sense if the earbuds are currently being worn. If the ear wings are installed incorrectly, the sensor will be covered and it will affect the accuracy of wearing detection.
2) Put the earbuds back in the charging case and close the case for 20 seconds, and then try to use the earbuds again.
3) Please note the touchpads are located where the attached photo shows.
If it doesn’t help, please reach out to us via support
service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life, Sound quality
Phenomenal sound w/ANC
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know sound is subjective, but these are one of the best sets of earbuds I've listened to. They have a rich tone with crisp highs. They sound phenomenal out of the box, but I highly recommend running the "HearId" test to setup a personalized sound profile just for your ears. The ANC works as you'd expect, which is great. The companion app is very easy to use, and is a must to update the firmware, and there's all kind of ways to tailor the sound to your liking. Battery life is on par with most other buds in this price range. I really like the shape of the charging case. It fits easily into my pockets. Likes: 1.) Phenomenal sound 2.) Excellent battery life 3.) Low profile charging case Dislikes: 1.) Buds are tricky to get out the the low profile case. 2.) Non of the ear "stays" are big enough to fit my big ears.
I would recommend this to a friendBrand response from Soundcore Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know.
Email:service@soundcore.com
Phone:+1 (800) 988 7973
Not like the reviews
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound cuts out repeatedly, does not keep a charge anymore. I used to get 4 hours playtime now I'm lucky if I get 2. Sometimes turns itself off when in my ears. Will not be trying these again, going with another brand. Upset it started messing up after my time to return them ran out.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Usually, the case could provide about 3 times full charges for the earbuds.
Here is the internal lab testing data of the playtime for your reference(at a 50% volume level):
Normal Mode: Up to 8 hours on a single charge/32 hours with the charging case.
Noise Cancelling Mode: Up to 6 hours on a single charge/24 hours with charging case.
Transparency Mode: Up to 6 hours on a single charge/24 hours with charging case.
Call: Up to 4.5 hours on a single charge/18 hours with charging case.
Please note LDAC needs more power than other modes.
- Reset the earbuds using the following steps:
1) Place the earbuds in the charging case and leave the cover open.
2) Press and hold the button on the case for 10 seconds until the LED indicators inside flash 3 times quickly. When the LEDs start flashing fast, it confirms that the reset was successful and the earbuds have entered pairing mode.
You can also try the earbuds in other modes to see if they work fine. Please make sure the earbuds are fully charged. If there is a difference of 0.5 to 1 hour between the left and right earbud, it is within the normal range.
Please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Could be better!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool design and packaging, but falls flat on real purpose sound quality. Need more work.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Stopped working in less than two weeks.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got them the right one kept having connection issues. It got continuously worse. The right one also started sounding quieter. I have had these for less than two weeks and ir has gotten so bad i can barely hear the right. Makes it unusable. Less than two week and they barely work.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
To fix the issues you mentioned, we kindly ask you to try the following tips:
- Delete the pairing records for the headphones on your device and turn off the Bluetooth.
- Reset the earbuds (Search Jj08Fvh8mXU on a search engine for the video).
- Turn on the Bluetooth on your device again, search for the Liberty 3 Pro and pair the device to see if that worked.
Please feel free to contact us via service@soundcore.com or call us at +1 (800) 988 7973 with your order information and problems. We will always be more than happy to help you.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Battery life sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buds are not holding a charge, the buds go dead right after a full charge
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
1) Confirm that the charging case has power remaining (press the button on the case to see if there is any indication on the LED).
2) Clean the charging pins with a dry cloth and an alcohol-based disinfectant. This is to ensure all charging contact pins on the earbuds and charging case are completely clean and dry of sweat and water. Then put the earbuds correctly into the case. When you put the earbuds back into the charging case, the lights inside the case will flash to indicate both earbuds are charging normally.
3) Please make sure the earwings are installed well so they didn't affect the charging.
4) If they still do not turn on, put the earbuds back into the charging case and close the case for 6 seconds, and try opening the case again.
If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Well, I got 3 weeks out of them.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope nope nope. Just skip these. For the cost you would expect better quality. Unfortunately, that is not the case here. These earbuds lasted about maybe three weeks before they just stopped working.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we would love to get you what you need! If possible, please try the following steps to see if the issue persists:
Reset your item:
1. Place the earbuds in the charging case and leave the cover open.
2. Press and hold the button on the case for 10 seconds until the LED indicators inside flash 3 times quickly. When the LEDs start flashing fast, it confirms that the reset was successful and the earbuds have entered pairing mode.
If it doesn’t help, please reach out to us via support
service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Battery life, Sound quality
Great Sound! Great Noise Cancelling!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I struggle with earbuds, as many are not comfortable for me. That is not the case with the Soundcore Liberty 3 Pros. They are so light and comfortable, you'd never expect the power, quality, or battery life that they possess. The noise cancelling works great. I took a business call in a windy park, and my client couldn't hear the wind at all. IT was a lifesaver. They last about 8 hours on a single charge, which is perfect for me. I use them while working, charge them at lunch, then they can easily go the rest of my workday.
I would recommend this to a friendBrand response from Soundcore Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know.
Email:service@soundcore.com
Phone number:+1 (800) 988 7973
Slippery little suckers..
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate these earbuds. I am having to play with them constantly, reposition them, push them back in... I've been lucky that I've been able to catch them when they've fallen out. The sound from them is great. Battery life is pretty terrible.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience. I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
- Pros mentioned:Bass, Sound quality
Excellent Sound & ANC!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Liberty Pro 3 are hands down the best sounding ANC True Wireless Headphones I have ever worn. The sound quality is out of this world, and really beats the competition handily. The bass is very clear and pronounced, but doesnt muddy out the mids and highs like a LOT of other true wireless options. The ANC is a delight, and is right up there with the best in the segment. The price is right, the sound is great, and the ANC is reliable. These are my new go to headphones!
I would recommend this to a friendBrand response from Soundcore Team
Posted .So glad you love the product! Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!
Remember your device comes with an 18-month warranty, and anytime you need help just let us know.
Email:service@soundcore.com
Phone number:+1 (800) 988 7973
3 month trial basically
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months, the audio started to fade and I can’t recommend these to anyone cause I have to have my volume on full blast to actually any audio.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Please note when using the iPhone, the earbuds can adjust the volume of the phone synchronously. But to some Andriod phones, the volume of the device limits the volume of the earbuds.
For example, the volume of the Andriod phone is 50%, then the volume adjustment interval of the earbuds is 0-50%. In this case, please refer to an instruction video by searching keywords "GWXSivxcYig" online and enable Absolute Volume.
We kindly ask you to try the following troubleshooting as those have proven to often times already help:
- Please adjust the volume after setting the volume control via the Soundcore App (Click Controller to enter the Custom Command page).
- Try to reset the earbuds using the steps below and connect them again:
1) Place the earbuds in the charging case and leave the cover open.
2) Press and hold the button on the case for 10 seconds until the LED indicators inside flash 3 times quickly. When the LEDs start flashing fast, it confirms that the reset was successful and the earbuds have entered pairing mode.
- Try the earbuds with another Bluetooth device.
If those don't help, please reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Fit, Sound quality
Comfortable Fit, Good sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit is nice and secure and the sound is pretty good. I use them for workouts and they are very secure and do not slip out. The sound is very good as well, very little sound leakage. They also do a great job of blocking out the ambient noise. The sound, build quality and fit are great when you factor in the price.
I would recommend this to a friend Does not work well with IOS.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well with apple. They were to large and fell out of my ears. When a phone call comes in, it does not ring in the ear bud. Took back same day.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we would love to get you what you need!
Please reach out to us via support
service@soundcore.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!