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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 412 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the excellent sound quality, impressive battery life, and comfortable design of the product, often highlighting its deep bass, good value, and superb active noise cancellation. While the companion app is also seen as helpful, some users have reported issues with the earbuds' fit, intermittent connectivity, and the case's tendency to scratch easily. Additionally, a few customers noted that the volume might not be high enough and that the transparency mode does not meet expectations compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 412 reviews
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds, so much so that after I lost the first pair I had to invest in another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my more expensive sets. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well a lil cheap!!! Which it had noticification assistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is the app doesn't work correctly sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundcore earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item in some ways better then items priced higher with less features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price wife love's it she usesit to watch programs at lunch.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy these. They are hard to pair, will disconnect easily, and the features are not easy to use.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 5 out of 5 stars

    Go get some

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to connect easy on the ear i like them better jlab

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MR G.P

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent product, I enjoy it. will buy it again soon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but could be better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but the earbud tips are terrible and I haven't found any decent replacement ones

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Noise cancelling is 25% at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed them in my ears expecting the 98.5% noise cancelling and was instantly disappointed when I could still hear the television in the other room, not to mention, everything my family was saying. I actually purchased them for sleeping which is a no go due to comfort levels when I tried to lay down on a pillow.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 3 out of 5 stars

    sound profiles not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the sound to bassy and the default sound profiles are not great

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.

      I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!

      Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. soundcore

  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device continues to connect and disconnect, from the phone. There are constant complaints from the party on the receiving end of the call that they cannot hear me clearly.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 2 out of 5 stars

    One earbud stopped charging after 2 weeks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome until one earbud randomly stopped charging, 2 weeks after I bought it. Shame because I really enjoyed them before it became defective

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like them. I had to reconnect everytime I would use them. It was too much of a hassle so I returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Stellar NC Earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS… Is the Soundcore Liberty 4 Noise Canceling (NC) by Anker, and to be quick to the point… they are truly amazing and really punch up for their price category. These Liberty 4 NC are similar to the Soundcore Liberty 4’s, however, these are somewhat of a half step up having Noise Canceling (and good quality NC!) amongst a few different features that sets them apart from their counterpart. These headphones MSRP slotting in at the highly competitive $100 mark amongst AirPods, Beats and many other quality earbuds… but they are from Anker?! Lets take a look to see if these are the new king of the hill, or just another pair of earbuds. Sound ============== The sound was actually something that really caught me off guard, if I were blindfolded and had an airpod pro or a Liberty 4 NC… I am not sure that I would be able to spot the difference. While not having the encapsulating fidelity of headphones, The Liberty 4 still delivers sound in a way that I feel like I am not missing out on any of the sound ranges, and really doesn’t go over the top on the lows, mids or highs. I found that regardless if I was listing to EDM, Metal, Rock or even a podcast, the sound was replicated equally and evenly. The BEST part… It has a built-in EQ. The noise canceling isn’t headphones level but combined with the built in form fitting tips it does end up being quite good, only letting in your higher frequency and very loud noises slip through. Comfort ============== I found these headphones to be quite comfortable to wear for hours on end due to the rubber tips on the end of the earbuds. The Liberty 4 NC includes several sized rubber tips to fit almost any size ear which is always a nice plus if you are a person that enjoys them. I didn’t find the headphones, case or the earbuds to be prone to slipping out of my pocket or ear and really enjoyed how compact it all was as well. Case ============== The Liberty 4 NC’s case design is something I have yet to see before, it has LED lighting integrated into the case so you can more easily see where you are putting your earbuds in the dark, even having led lighting in each earbud slot. It uses a magnetic system to lock the earbuds in place, which was actually quite strong. There was a slight learning curve putting the earbuds back in the right place as you have to set the earbuds into the case to their respective side whereas airpods are just dropped in. Complaints ============== I did originally have some issues with the earbuds staying connected and sounding spotty/staticy, however, upon connecting them to the app and updating the software it completely solved the issue I was having and I haven’t had an issue since. Overall ============== In review of the Liberty 4 NC’s, I have really fallen in love with them to the point that I think that these are by far some of the best earbuds I have ever worn. I think at the $100 price point these are the easy go-to’s and really make the airpods look cheap in comparison. The only reason I would think someone wouldn’t buy these would be due to the rubber ear tips, however, I am personally a fan of them and prefer them to the hard plastic style esque to the airpods. I think anker blew these out of the park and could have easily charged as much as the original Liberty 4’s and nobody would have batted an eye, but they chose to lower the price and improve the features and for that I cannot recommend these earbuds enough and I am now a Soundcare Liberty 4 NC by Anker fan (yes that is a long name haha)! As always, Bestbuy has an excellent return policy and even better customer service, so you never have to worry about buying a product that you don’t like… so why not test it out?!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are TERRIBLE! The sound raises, lowers. Goes from one ear dropping out changing resonance everything weird. I’m upset I missed my return window.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 2 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok and noise cancelation is not great at all. Save your money and wait to buy AirPod pro or equivalent. 100$ is way too much.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.

      I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!

      Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. soundcore

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love soundcore products. I have the liberty pro, liberty 3 pro, x600, and many more. These are the first soundcore earbuds that were DOA. The right ear bud would not charge or power on, so I returned them. I know not everything can be perfect, but it was a little disappointing. Guess I will wait til the Liberty 4 pro comes out and try again.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.

      I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!

      Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. soundcore

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice set of true wireless earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my wife and I started going to the gym at the end of last year, my wife had been using an older set of wireless earbuds, which were fine for her, but not her favorites. So, now it was time to finally get her a better pair (ones that would stay in place better and also be better for finding songs for the class she teaches at her preschool), and we decided to give the new Anker soundcore Liberty 4 wireless earbuds a try. To try them out myself first, I opened the case which starts the pairing process. My phone did immediately prompt for me to download the soundcore app. After downloading, I ended up having problems with getting it to actually fully connect to my phone (and after a couple of weeks, it still won't), even though it is a newer phone on Android 13 with all the latest updates. I tried unpairing and starting the process over, but still no success. In the soundcore app, it would list them to finish connection, but it would not connect to finish setting it up. So, I ended up connecting to my tablet (same brand, but a few years old and on Android 11) and it turned out to be a much quicker success. Eventually, there was a firmware update for the case and earbuds, which didn't take much time at all to complete. Finally, I tried connecting to my wife's phone (who will be the main user) and did the same thing as with my phone (hers phone is level below mine, but same model year). One thing I did try different was to go into the settings for the earbuds in Bluetooth setting, manually turn on Calls and Audio, and it did finally full connect. And then I was able to finish setting up in the soundcore app. Afterwards, I eventually found that on the Anker website, they added an FAQ for our phone series that mentions to do this, along with turning of LE Audio. It mentions it does have Multi-Point Connection for having two active device connections when they are in use, but I was having issues with testing that. It was showing the Bluetooth connection was active on both my tablet and wife's phone, but the soundcore app on her phone showed couldn't connect. But I hadn't turned off the LE Audio at that time, so it may have affected it. When trying them out using my normal set of "testing" songs (that have the full ranges I listen for when testing out earbuds and speakers), the default Sound Effect ("soundcore Signature") was actually very good (which may be due to the equalizer settings in the tablet's audio configuration), close to sounding like my normal customized equalizer settings. After some additional fine tuning, I was able to obtain the best sound. I felt that it does has very rich bass! The Active Noise Cancelling (ANC) does work well, but not quite as good as my set I use for my workouts. When wanting to turn ANC off (or turn on Transparency mode, which allows outside sounds through), it can be done in the soundcore app, or by one of the touch settings for the earbuds (I have the triple-tap set to "Ambient Sound" to cycle that on and off). These do not have physical buttons, but have control settings that are are done by tapping the outer part. There are four control action settings that can be set in the app (single, double, and triple tap along with tap and hold), and can be set differently for each ear (for a total of eight). Truth be told, she doesn't care quite as much about certain things with earbuds, such as sound quality (but doesn't want extremely bad sounding one), she does have a preference for comfort. While I haven't really cared for the ones that have parts that stick out/down from the ear, she kind of likes it as it makes it easier for her to place into and remove from her ears. Overall for me, they are fairly comfortable to wear (once getting in the right position), but not quite as comfortable to me as my other "in-ear-only" style earbuds, but she thinks they fit great. They do seem that they we will stay in place quite well while moving around. There are 4 sets of ear tips to try if necessary to get the best fit. One slight annoyance I have noticed is that the edge of the ear tips catches a bit when I am removing. It doesn't happen every time, but has happened more than a few times. The case has a nice, somewhat compact design (although not quite as small as one of my sets). It has amagnetic catch for the lid with a button used to disengage the magnet and let the lid pop open. The earbuds are also held in place with magnets (so won't worry about them accidentally falling out of the case). The only thing 'm not quite fond of is (which is not a huge deal) is that it isn't east to pull them both out at the same time like I and used to with my other earbuds, but those are a bit smaller/different design and fit in the cases differently. They are a little too close together in the case to grab at the same time. Still, not a deal-breaker. For charging the case, it has the now normal USB-C port (and comes with a short USB-A to USB-C cable), but they can also be placed on wireless charger. Speaking of charging, the available battery life for the earbuds is impressive, with up to 10 hours on a single charge (likely with ANC turned off), and up to 50 hours total with the case charging. It also has a fast earbud charging, with charging for 10 minutes getting it to 4 hours available. These are a decently designed set of true wireless earbuds with great sound and fit and a lot of features for a decent price. If this style is what you are looking for, definitely give them a try!

    I would recommend this to a friend