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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 412 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the excellent sound quality, impressive battery life, and comfortable design of the product, often highlighting its deep bass, good value, and superb active noise cancellation. While the companion app is also seen as helpful, some users have reported issues with the earbuds' fit, intermittent connectivity, and the case's tendency to scratch easily. Additionally, a few customers noted that the volume might not be high enough and that the transparency mode does not meet expectations compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 412 reviews
  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like. Don’t recommend that to you. Microphone quality is pretty bad.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.

      I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!

      Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. soundcore

  • Rated 1 out of 5 stars

    Avoid!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible headphones, been using them for about a month when they work they sound fine, nothing special. Most of the time however they seemed to have interference and stutter while listening to music, making it unbearable to listen to anything. Never has happened to me before with any other headphones , highly recommend you avoid these headphones.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.

      I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!

      Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. soundcore

  • Rated 2 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling could be much better. Sometimes it doesn’t work.

    I would recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 2 out of 5 stars

    Sound to others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound to others is not good. They says it sounds hollow

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.

      I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!

      Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. soundcore

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Value and sound for the price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of experiencing the Soundcore Liberty 4 NC, and I must say, these wireless earbuds have completely elevated my audio game. As an avid music lover and frequent traveler, finding the right pair of earbuds that offer top-notch sound quality, impressive noise cancellation, and long-lasting comfort is essential. The Liberty 4 NC checked all the boxes and then some. Sound Quality (5/5): The Liberty 4 NC delivered an impeccable audio experience that catered to all genres. The bass was punchy without overpowering the mids and highs, resulting in a well-balanced soundstage. Whether I was grooving to bass-heavy tracks or immersing myself in acoustic melodies, these earbuds showcased a remarkable range of clarity and depth. Active Noise Cancellation (5/5): The active noise cancellation technology in the Liberty 4 NC is nothing short of impressive. It effortlessly blocked out the hum of airplane engines, the chatter in a bustling coffee shop, and even the distant sounds of traffic. The world around me faded into the background, allowing me to truly lose myself in my music or podcasts. Comfort and Fit (4.5/5): The earbuds come with a variety of ear tips, ensuring a snug fit for different ear sizes. I found them comfortable to wear for extended periods, thanks to their ergonomic design. However, during intense workouts, they could sometimes shift slightly, which was a minor concern. Battery Life (4.5/5): The Liberty 4 NC provided an impressive battery life of around 6 hours with active noise cancellation enabled, and the charging case extended that to a total of 22 hours. This was more than sufficient for my daily use, but a tad more juice would have been the cherry on top. Design and Build (5/5): The earbuds exude a sleek and modern design, and the charging case felt sturdy and compact. The touch controls were responsive and intuitive, allowing me to manage playback, calls, and even toggle the noise cancellation with ease. Connectivity (5/5): Pairing the Liberty 4 NC with my devices was a breeze. The Bluetooth connection remained stable, and I experienced minimal dropouts even in crowded areas. In summary, the Soundcore Liberty 4 NC truly impressed me with its exceptional sound quality, stellar noise cancellation, and user-friendly features. These earbuds are not just for audiophiles; they cater to anyone who appreciates high-quality audio in their daily life. Whether you're a frequent traveler, a podcast enthusiast, or someone who simply wants to enjoy music at its best, the Liberty 4 NC is a worthy investment that offers an unparalleled audio experience. These are truly a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Impressive!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added these to my growing collection of true wireless airbuds and I'm really happy I did. Soundcore headphones and earphones usually punch above their weight and the Liberty 4 are no exception. Fit and comfort are excellent. I was able to use the already-installed cushions right out of the box for a comfortable fit and perfect seal. I tend to get itchy ears from silicon tips, but haven't had an issue with these at all so far. They're lightweight and I almost forget they're there for a while. The case is really nice and is about the same size as the base airpods. One nice addition is a small, bright strip of light on the button to open the case and two tiny lights inside, one under each earbud. In addition to adding a little bit of light to make it easier to handle them in the dark they also act as status lights when pairing. Just hold down the lighted button the open the case until the bud lights flash and you're ready to pair. As with other Soundcore earphones these work with the Soundcore app for fine tuning. There's a way to go through a simple "hearing test" to tune the built in EQ to perfection to your individual hearing, which improved the sound dramatically on my (later) middle age hearing. Each 'bud has a touch control which can be defined in the app. Each one has multiple functions based on the number of taps. I love that you can set the volume up and down through the touch controls so I can just leave the phone in my pocket and still control the volume. My main use is on the train in the morning on my way to work. These do an excellent job in the noise cancellation mode to drown out most of the train noise and the people around me. Many times I just use them with no music to just enjoy a quiet commute. The app also allows you to change modes between noise cancelling, transparency and normal modes. Sound quality is on par with my AirPod Pros and actually surpasses them in some ways. Bass is deep and thumpy, although just a tad mushy for my taste. Highs are warm and non-fatiguing, good for all day listening. Playback is rated at 8 hours on a charge or 40 total hours with the case. I have not had a chance to listen to them that long in one sitting, so I'll take their word for it. Once again Anker has hit it out of the park with their modestly priced ANC earphones and I would not hesitate to recommend these to anyone!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is poor, it statics and fizzes at the slightest breeze. Outside noise is still loud. Phone calls: calls sound as if the person is far away from the earpiece.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, soundcore

  • Rated 2 out of 5 stars

    not so great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestlynot that amazing. i used them twice and returned them

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.

      I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!

      Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. soundcore

  • Rated 2 out of 5 stars

    Not best item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item but skips and turns itself off alot. Has potential.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.

      I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!

      Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. soundcore

  • Pros mentioned:
    Bass, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Anker makes some very high quality items!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with the Anker brand were their rechargeable flashlights, the quality and craftsmanship they provided stood right a long with, if not better than, other well known brand names that cost 2 or 3 times what they did. These ear buds are just another prime example of their great products, excellent quality, premium materials, and super performance! Out of the box you get the ear buds themselves, the charging case and usb type C cord, along with multiple size ear covers. Usually you only get small, medium, and large, but this actually comes with an extra small as well. To get the full extent of performance and sound, it's really crucial that you use the proper sized ear covering so that you get a good seal of the ear bud inside the ear canal. That way the Adaptive anti noise cancellation works properly so that you don't get any seepage or sound from outside or background noise. Once you'd got the right size cover and set in the ear, they really are comfortable, light and sit really nice. They have tap controls on the bud themself or you could use their convenient app as well to really tweak and make these buds come to life with a multitude of different controls to have your music your way. I like the look and feel, the sound is spectacular. I listen to a lot of music with bass and it's rare that you find a ear bud that really en capture's that but these felt like I have kick drums or an 808 in my ear haha Would definitely recommend these to others!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Case design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great upgrade from Liberty 3, noise cancelling!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has owned previous Anker Liberty buds, I recommend these to anyone and everyone who wants noise cancelling and a solid fit and finish, but not Fruit Products. The Anker brand has come a long way in the last 5 years, and this is one example of the products they are bringing to market. The noise cancelling works quite well, and I've been using these buds for teams meetings on my laptop to test that out. There is some bluetooth lag, but not offensively so, and not more than other wireless buds. Battery life is decent, and the battery enclosed in the charging case giving it that extra boost when they are docked is always appreciated. The case is a bit of a conundrum.. it seems in their quest to make something different than airpods, they have crafted a new design, and I'm not sure if it works well quite yet. The case DOESN'T actually click or lock shut, but button is in a position where it would "unlock" the case if it did. I find myself pushing the pair button and expecting the case to pop open, or pushing it when attempting to open the case and I don't mean to. This is a little weird, but so far it works okay. the case does do a great job of keeping the buds captive until you're ready to pull them out,a nd these earbuds are far less likely to go skittering across the pavement like your airpod pros are, if dropped from your pocket. I like Anker's included tips, and seem to always be able to find a good fit. I would recommend these earbuds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left ear went out after three months of sporadic use. I don't know what to tell you about alternatives since every brand of headphones seem designed to fail.

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.

      I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!

      Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. soundcore

  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice budget buds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Anker Liberty 4 NC buds are a great middle of the road set of earbuds. You get a full featured set of features without the high price tag. The noise cancelling works okay. I've used buds with better noise cancellation but not by much. The included different sized eartips are comfortable and you are sure to find a size that works for you. Battery life is impressive considering the small size. They are rated for 10 hours of use and I believe that to be accurate. But keep in mind if you have the noise cancellation on it will reduce the run time, but it is still good. I really like the charging case. It's small and holds a lot of extra battery power to have in reserve. Supposedly it holds an extra 40 hours of power! That is incredible. Past sets I've used usually only hold about one charge worth if that. As for sound, they are pretty darned good. A lack of good bass has always been an issue for me with earbuds. But the bass in these is respectable. Vocals are clear and overall sound is excellent. There is an app available that is nice. Better than most included apps. Overall, if you are in the market for a set of buds with great sound, good noise cancelling and impressive battery life for a good price, I would highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid earbuds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several Anker headphones and can say I've never really been disappointed. At any price point they always seem to hit the spot on great quality headphones. These Anker buds are no exception. Right from opening the box these buds come in a really well built case that fits great in your pocket. The cases spring loaded lid opens great to easily get to the two solid feeling buds. The buds themselves feel great. The different sized rubber tips make the buds a perfect fit for just about any ear. I wore these for extended periods and never felt any ear fatigue. Being extremely light and ergonomic make these great for almost any scenario. He sound quality too is great. While no means an audiophile listening device, when used for every day listening to music and podcasts they present an extremely clear sound with great eq. Finally the battery life exceos too. It can easily get several hours of listening with an additional charge in the case.i would put the battery life of these buds on par with any buds in this category. Overall, I'd say these buds check almost every box for a really good quality listening device for anyone that needs one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Cheap, Bad Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was awful. Not sure how people like these

    No, I would not recommend this to a friend
    • Brand response from Soundcore Team
      Posted .

      Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.

      I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!

      Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you. soundcore

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sound and Great Technology

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I easily paired these high quality earbuds to my phone and also to my PC. Be careful to check the instructions on how to pair a second device, some people report problems, but I am thinking they did not read the instructions. The instructions work perfectly. You can have two devices paired simultaneously if you like – very useful. I paired my laptop and cell phone. Sound is very crisp. The noise cancelling is the best I ever tried and I have tried a few dozen similar wireless earbuds. Noise cancelling is very sophisticated. Inside the phone app I could select ‘Adaptive Noise Cancelling’ which detected your environment and ‘auto-magically’ adjusted the noise cancelling. You can also select if you are on a train, bus, plane or a car and manually select your noise cancelling level that way – amazing and it worked great when I tried for a bus and a car. The cell phone app also contains something called ‘HearID’. This function customizes a so-called ‘HearID’ profile just for you by running some tests (via the phone app). You save your customized ‘HearID’ and this is used to help you get the best audio specifically for your ears out of the buds – amazing. The Soundcore app also provides 22 different equalization levels or you can just set levels manually. There are various methods to get help via the app. Soundcore certainly provides an exceptional product with excellent support. A giant tip of the cap to the Soundcore engineers. Here’s a clever feature. You can stop playback of a song by removing one earbud. I tried this with each earbud and it worked nicely. When you re-insert the earbud, you will have to tap it once to start the music again. This feature is useful for example, when someone comes up to you while you are mowing the lawn and listening through these buds. Another tip of the cap to the design engineers. These buds are water resistant and I used them through 5 workouts with a bit of sweat and no problems. I did get caught in the rain and again no problems (it rains in Florida a lot). Also, the battery-charge handled a week of my workouts, but I only do 40 minutes per session. The build quality is really solid. Soundcore has put out a very high quality and multi-functional set of earbuds. I highly recommend these incredible earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Surprisingly great

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless earbuds are like a white whale if you live outside of the Apple ecosystem. To find a set that sounds good, has great battery life, stays connected, and is affordable is sometimes a struggle. This set accomplishes all that and then some. The thing that has surprised me the most about these earbuds is the battery life. Between the charge on the earbuds themselves and the case, I've been able to get almost 2 weeks of usage out of them before needing to recharge. Granted, I only use them when I'm walking around the neighborhood or hiking (so no more than 1.5 hours at a time), but it's been great to not even have to think about the battery most of the time. I can just toss them on the side table with my keys and wallet and I always know they'll be charged when I toss them in my pocket. I'm also quite pleased with the pairing process - especially how the Anker app treats multi-device connection. It could not have been simpler to pair them with both my phone and my laptop, and it automatically detects both so I don't have to fuss with the Bluetooth settings on either device. Then there's the sound - it's surprisingly impressive for the price. There's not much bass to speak of, but that's par for the course with most wireless buds. Music sounds full enough, but where these really shine is spoken word. I mostly use them to listen to podcasts or audio books, and I have no complaints. I'm also quite happy with the active noise cancellation. I tend to get headaches when using ANC for prolonged periods, but for some reason that doesn't seem to happen with these earbuds. All in all, I'm quite pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Perfect sound, bad design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have unbelievable sound. Bass is balanced, the sound is perfect. The problem is, I took off one of the covers so i could find one to fit my ear, and I cant get it to stay on at all. Also, I could never jog in these, sadly, they'd fall right out. I'm stuck wearing one...should've returned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Your ears will thank you!!!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundcore Liberty 4 NC is an awesome-sounding set of buds. I was impressed with the noise-canceling capability of these. Anker uses an adaptive ANC 2.0 that blocks noise on your walks, runs, or outside. The buds connect with Bluetooth 5.3, making them compatible with all the current phone tech. They also boast an 11 mm driver that will blow you away. I want to add high-resolution audio so. You can enjoy music from jazz to orchestra with all the highs represented. Easily adjust the sounds with the sound card app to access equalizer noise canceling functions and fit test for your ears. You can get 10 hours of listing on a single charge and 50 hours in the charging case, which is also wireless charging capable. They recharge quickly with the listed 10 min charge giving you 4 hours of listening time. Calls come in very well; the assistant functions on your phone, with six mics built in, using an AI algorithm. I sweat on my run, so these are good with IPX 4 water-resistant rating. You will love these, from fit to sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A worthy competitor

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point every manufacturer of electronics has released a true wireless headset to varying degrees of quality and success. Enter the soundcore Liberty 4 by Anker. Rather than going with the completely boom-free aesthetic, their headset has a short boom arm with the mic situated on the end. Wearing them is comfortable and the case is actually quite a lot of fun as well as feature filled. It is magnetically closed, the button lights up as the case and headset charges (supports type c and qi charging) and the individual bays inside the case light when the headset is inside the case. Pushing the button pops open the case on a spring. It's become almost my new fidget toy. When using the headset, the quality is great and as mentioned they are comfortable to wear. The people I call initially had some audio quality concerns but after a firmware update there has been no further mention of audio quality issues. These have become my new daily use headset for my phone for audio, video and calls and I heartily recommend it to anyone in the market.

    I would recommend this to a friend