Customer Ratings & Reviews
- Model:
- A3004Z31
- SKU:
- 6580800
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers value the by Anker Q20i True Wireless Noise Canceling Over-the-Ear Headphones for their satisfactory sound quality, comfort, and amazing battery life. Many appreciate the enhanced bass and good fit, especially considering the low price and stable Bluetooth connectivity. A minor drawback mentioned by a few is that the headphones feel a bit heavy.
This summary was generated by AI based on customer reviews.
Not as good as the cheaper alternative.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly one day after the return period ended, they started dropping out for a second. I don't know if there's a term for it, but every so often, they just go silent for a second, which makes them kind of lame for music. Also, the one button that starts, stops, turns off and on is kind of awkward. Honestly, I hate them, but the local best buy didn't have the regular Q20 which are much better and cheaper on Amazon.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Good Set.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product says Bass. But, its not as full as the liberty 3 pro or the liberty 4 NC.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice I made and I will buy them again. Thanks
I would recommend this to a friendSOUNDCORE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product makes some static noises when on full volume.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions are a bit confusing for novice user.
I would recommend this to a friendIts okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
No, I would not recommend this to a friendNot too bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not too bad. Hurts the ears if you keep them too long.
No, I would not recommend this to a friendBroke after 8 months.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They stopped working after 8 months. I purchased the two year protection plan through BestBuy but they want me to use the 18 warranty with Anker first. Anker has been a nightmare trying to get a replacement pair sent. I'm unbelievably frustrated with all of the runaround. They were great until they stopped working but it feels impossible to get any help from anyone.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Worst mic ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to talk on the phone primarily, and I was SO disappointed. The people I was talking to had no clue what I was saying. Horrible quality.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're a decent set of headphones but compared to a pair I got from a well known app, they don't measure up for the same price.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them as a gift for my friend and he really likes the quality
I would recommend this to a friendBrand response from Soundcore Team
Posted .So glad your friend loves the product! Thank you for your support.
We promise to continue striving to exceed your expectations! Please feel free to contact us via service@soundcore.com if there is anything we can help you with.
Open Box?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this as a gift and have yet to give to the recipient. However, I did buy another one and noticed that the packaging is very different, so it looks like I received an open box. I will update this reading once it has been gifted.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
To small
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was ok for price, but the headband was to small and hard to adjust to fit.
No, I would not recommend this to a friendGreat when they worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken after 1 year. Very angry that I spent 70 bucks on these just for them to completely quit working out of the blue while working outside.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
NC DOES NOT WORK WHILE WIRED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation option on these headphones DOES NOT WORK AT ALL when the headphones are plugged in via the 3.5mm headphone jack. Unlike anything I’ve ever seen. I am either going to return them or buy a cheap dongle. Buyer beware!
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Did not receive neither the item nor the refund.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My package got stolen by driver and i was never refunded. I even submitted police case number. I am going to sue bestbuy.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Inaccurate product description - no carrying case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The description for this product is not accurate. It states that a carrying case is included but there is not one in the box.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Battery dead in 1 month - zero quality control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely zero quality control by Anker. New Headphone but battery dead in less than 1 month, not charging at all. Cherry on the cake, Best buy return 15 days period is passed so cannot return this piece of trash. I am going to stop by BestBuy store to see if they can address the issue. I would give this product zero star if I could.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
You get what you pay for
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor audio and not very comfortable. The noise canceling does not work as well as the Soundcore Space One.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.
Terrible product not wireless and not user friendl
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made. It doesn't fit on small heads at all. It should have been made adustable. The other issue is that it doesn't automatically connect to bluetooth like they should. You always have to manually connect them to Bluetooth. You shouldn't have to manually them to Bluetooth all the time. Whats the purpose of them being wireless then.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Thanks for sharing your experience. I would like to present our deepest apologies for all the inconvenience.
I have documented your information and would forward it to our product team for further improvement. You know, a perfect product requires several improvements per the customer's voice and we always strive to improve our products. Appreciate your voice on this!
Please feel free to contact us via service@soundcore.com with your order information and problems. We will always be more than happy to help you.