Customer Ratings & Reviews
- Model:
- A3968
- SKU:
- 10772696
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
- Pros mentioned:Sound quality
Very glitchy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Soundcore headphones and they are perfect, so I was expecting same quality here but when I use them the sound is constantly breaking up. The phone calls are not great either. Very dissapointed. And I give it 2 stars because the sound quality is good.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
It fits good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using it for months now, the battery life is not what I was expecting, it says 20 hours, it never handles even 5 hours. Everything else is kinda okish
No, I would not recommend this to a friend- Pros mentioned:Sound quality
ear hook too short
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sound quality is great with noise cancellation mode activated. Without NC mode; it sounded like the audio was being blocked. Also, the part before ear buds is large and that made earbuds not stay in place.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Bad sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is bad , does not match description , not friendly use
No, I would not recommend this to a friendTouch controls don't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the QC on these were better. The touch controls don't turn at all. Tried their troubleshooting steps.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Sound quality
60 days and one is not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 60 days has gone by and one is super quiet and one is normal. Past the return point at his time so stuck with one earbud. Wasted money a his point.
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
bad connections, can't get sound from left bud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using with Iphone first day, paired, sounded decent at first Then at rec center, kept cutting out periodically , very irritating Second day, no sound from keft ear bud. Controls on left still controlled sound in R bud Followed all the on line instructions to reboot, reset, and try pairing with another devide, left side still dead
No, I would not recommend this to a friendBrand response from Soundcore Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via service@soundcore.com or call us at + 1-800-988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Pros mentioned:Sound quality
Better than Beat Powerbeats Pro 2.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work fantastic. Great sound and plenty of bass. Bought the Beats Powerbeats Pro 2's and these are way better. I also have the AirPods Pro 2's which have great noise cancellation but for the cost buy these you won't be disappointed. AirPods Pro 2 for noise cancellation, yes. For sound, get the Soundcore.
I would recommend this to a friend