Customer Ratings & Reviews
- Model:
- 138655-9324
- SKU:
- 6426807
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Balance Folio Case for Apple iPad 10.2", highlighting its function, durability, and stylish design. Users appreciate the secure fit, convenient stand, and the variety of fresh colors available. While some find the case slightly bulky, others have minor concerns about the clasp and latch, as well as the external pencil holder design. Overall, the case is praised for its quality and reasonable price.
This summary was generated by AI based on customer reviews.
Too Much Hassle-No more onlineshopping at Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong size for my iPad. Had to return. Best Buy, where I love to shop in a store, is making the return process very difficult and time consuming.
I would recommend this to a friendBrand response from Customer Care
Posted .Hi Danno - if you’re curious about which Speck iPad case will fit your device, please visit https://www.speckproducts.com/does-it-fit/ipad-fit-guide.html to find out more or email customerservice@speckproducts.com and we’ll be happy to assist you.
Awful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the fact that this does not stand up. It started falling down the day I purchased it, but my son needed it while he was in the hospital, so we had to make it work. I would not recommend.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not protect the iPad at all. My iPad slipped and fell about three feet and landed on corner and the iPad cracked terribly. I’ve only had it for four months and now I have a broken product. So upsetting!
No, I would not recommend this to a friendBrand response from Customer Care
Posted .We're sorry to hear your iPad was damaged, Jenn. Although our cases are extensively tested against drops, there are some variables we're unable to predict. Since we're not the manufacturer, we can't replace or repair the iPad but we would be more than happy to replace the case. Send us a note at customerservice@speckproducts.com and we'll do our best to help you out.
Awkward to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a Speck product before so decided to try this for my wife’s new iPad. She doesn’t like it as much as the original Apple iPad cover, says it’s awkward to use, especially when taking a picture.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help.
No protection.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Did not provide any protection. My son dropped the iPad once and its all gone.
No, I would not recommend this to a friendCould be better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good with a nice color combination. However, the pencil holder is on the outside and is elastic. Can see that over time the pencil would not be protected and the elastic may stretch.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help.
Wrong case shipped
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit iPad Air sent, great piece of equipment but iPad would not fit into it. Case was too small
No, I would not recommend this to a friendNot as good as the cheap ones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst cases I have bought. Skip this one and buy a cheaper one off Amazon or eBay. You'll be glad you did. Seems really cheaply made. No magnet to turn on tablet, and didn't fit good.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi Harley, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help.
DC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got it ! Never was contacted! Just order delayed! Worst service ever!
No, I would not recommend this to a friendGood case. A little overpriced for what you get
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Not too many choices at Best Buy. Would have preferred a case with a built in slot for the Apple Pencil. But needed this in a pinch for a new IPAD also purchased here.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey There - We're sorry to hear about that, but we are here to help. Please email our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing.
Thumbs Down
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for this item brand new and received an open box item, it was dirty and smelled of smoke. I will be sure to check all my items when I order online and pick up at the store.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, we're so sorry to hear that this happened. We want your Speck unboxing to be delightful, not disappointing! If you don't mind taking the time, please email our amazing customer service team at customerservice@speckproducts.com to get a replacement case.
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last even a month it fail apart would not recommend.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help.
More difficult to open
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to open, the little flap that covers the camera lens gets in the way and makes it awkward to get the screen up. Also the choices of positions could be a lot better
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi Beth, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help.
Read the small print!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not come with the pen but shows it in the picture...
No, I would not recommend this to a friendApple case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case falls off, does not turn off computer when closed like all my other cover. So many times I wanted to use my computer and the battery was dead.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, we are sorry to hear about that. Please email our customer service team so we can learn more about your experience with your Balance Folio case, and do our best to help.
Not functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s terrible. I don’t even use it. It won’t stay standing...it’s just not functional. I understand now why it was on sale. I should have returned it.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help.
Horrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.iPad has fallen out of the case twice in 48 hours. Fortunately no damage. This will be returned.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi there, we're sorry to hear about your experience. If you’re curious about which Speck iPad case will fit your device, please visit https://www.speckproducts.com/does-it-fit/ipad-fit-guide.html to find out more or email customerservice@speckproducts.com and we’ll be happy to assist you.
Too big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trusted the Bestbuy dude to choose the case that fits on my iPad and it was still bigger even when I gave him all the information he needed.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi Nelson - We apologize that your Balance Folio case isn’t fitting like it’s supposed to. Please contact our customer service team so we can work on getting you a case that properly fits your device.
Wonky
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not protect iPad! Both iPad completely shattered
No, I would not recommend this to a friendIpad case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is terrible, my iPad will not stay up. I’m sorry I purchased this
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi There - We're sorry to hear about your experience with Balance Folio, but we are here to help. Please email our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing.