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Customer reviews

Rating 4.7 out of 5 stars with 8346 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Balance Folio Case for Apple iPad 10.2", highlighting its function, durability, and stylish design. Users appreciate the secure fit, convenient stand, and the variety of fresh colors available. While some find the case slightly bulky, others have minor concerns about the clasp and latch, as well as the external pencil holder design. Overall, the case is praised for its quality and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 8,346 reviews
  • Rated 3 out of 5 stars

    Case similar to others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality ok but very pricy for items such as this one

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Scratches the iPad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sturdy and nice, but the plastic bumpers that keep the iPad in place, and are supposed to protect, scratch the rim of the iPad. I’ve tried to smooth them out, but the scratches are already there.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear about your experience with Balance Folio, but we are here to help. Please reach out to our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing. speckpwr

  • Cons mentioned:
    Latch

    Rated 1 out of 5 stars

    looks good but took it back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad protector looks great but I returned it because the latch release for the was small and hard to unlock it was painful to unlock

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Not a good substitute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only option available for a tablet case. I prefer a silicone case. There was not much in stock the day I purchased. The tablet I purchase was not my first choice. I has to wait for my new tablet to be mailed.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Like the camera flap but the fumble with the case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all I found the folio case to be unmanageable when using the camera I returned this product. Difficult to know how the product works when the store’s where not open but that it not reflected on Best Buy in anyway

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    iPad 7 case too heavy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without seeing it I ordered online. It was bulky and very heavy. If that’s what you want enjoy, but I was disappointed

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad constantly falls out of this case. The little plastic piece that clips it closed on the side broke off about 2 weeks ago (didn’t even make it 2 months) and its very flimsy. We only bought it because it was the ONLY case Best Buy carried for this particular iPad. If we were able to return this we would! But, thanks to coronavirus, I don’t think we are able to return this.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about that, Samantha, but we are here to help. Please email our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    Cheap closure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic hook on side breaks easy! I would not recommend because mine broke after 6 months and I don’t even use it often! Color is nice but now will not stay closed.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey there, we’re sorry to hear you've had issues with your Balance Folio case. We work hard to ensure our products are as durable as possible, but wear and tear can happen over time. Please contact our customer service team so we can help as best we can. speckpwr

  • Rated 2 out of 5 stars

    Wrong Cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit OK but can only use iPad in landscape position. I wanted a cover that would provide use in either landscape or portrait position. Returned to store.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about that, JimBob, but we are here to help. Please email our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing. speckpwr

  • Cons mentioned:
    Latch

    Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. It’s t super shockproof. Also the plastic latch that locks the cover in place fell off after 2 months.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey there, we're sorry to hear that! We work hard to ensure our products are as durable as possible, but we can't prevent all damage to the case. To see if you qualify for the limited-lifetime warranty, please reach out to customerservice@speckproducts.com and provide them with information about your experience. speckpwr

  • Rated 2 out of 5 stars

    Not great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have another Speck charger style that is very sturdy. This one ripped on the back after a month. It is currently held together with double sided tape.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear about your experience with Balance Folio, but we are here to help. Please reach out to our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    Heavy- Doesn’t protect device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased with protection, nor did it not protect screen. Added weight. Not easy to handle when set for viewing when positioned as a stand. Scratched front of brand new iPad.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Winni, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Pros mentioned:
    Case quality

    Rated 1 out of 5 stars

    Speck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case could not fit on my keyboard iPad, so I had to return it. It’s a great case, but it didn’t work for me.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey There - We're sorry to hear about that, but we are here to help. Please email our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    Flimsy construction.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this for credit after using it for a while. It was flimsy and wouldn't stay stood up at a usable angle. Color was okay and it fit around the iPad well.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was returned to the store for a refund. It was the wrong size. The size was not prominently displayed on the packaging.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, if you’re curious about which Speck iPad case will fit your device, please visit https://www.speckproducts.com/does-it-fit/ipad-fit-guide.html to find out more or email customerservice@speckproducts.com and we’ll be happy to assist you. speckpwr

  • Rated 2 out of 5 stars

    Not Sturdy Enough to Stand Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice cover in case you drop your iPad, however, it's not strong enough to stand and support my iPad. Defeats my purpose.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    just ok - not worth the price I paid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No very thrilled with this. It only folds one way and doesnt' stand up on it's on very well.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about your experience with Balance Folio, Cliff, but we are here to help. Please reach out to our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    Low quality construction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy. Does not hold tablet securely. Detracts from, rather than adds to, look and feel of tablet. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Wasn’t crazy about it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about this item. The case is Flimsy. It doesn’t stay on. The metal scratch within a day of use.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Mine was flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked and fit good but it wouldn’t lock the screen when closed so I returned it and purchased another brand.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr