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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3229 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,229 reviews
  • Rated 1 out of 5 stars

    Disappointed in quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looked to be a nice case for my IPad but it’s got two big cracks along the seams where you prop it up. Really disappointed as it wasn’t cheap. I am the only one to use it so it’s not like it’s been overly used. I am terribly bummed out

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey there, we're sorry to hear that! We work hard to ensure our products are as durable as possible, but we can't prevent all damage to the case. To see if you qualify for the limited-lifetime warranty, please reach out to customerservice@speckproducts.com and provide them with information about your experience. speckpwr

  • Rated 2 out of 5 stars

    The case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Around the edges of case chip off very easy. Showing white around the edges.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t a safe case for the tablet. Easy to come off

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear about your experience with Balance Folio, but we are here to help. Please reach out to our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing. speckpwr

  • Rated 1 out of 5 stars

    23DST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the wrong case so, I returned this item. I'm sure it's fine for users that have the compatible device size.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPad Cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cover, but iPad not secure. Keeps popping out of case.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad gets hot when plugged in and your using it.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry to hear about your experience with Balance Folio, but we are here to help. Please reach out to our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    Not for clumsy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute case and affordable however it does not provide drop protection.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Josie, we're sorry to hear about your experience with Balance Folio, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 1 out of 5 stars

    iPad broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because it promised to be a good product to protect my new iPad and in the first fall the iPad left the case when it fell to the ground very easily the glass of the iPad broke very bad experience I will not buy this brand again

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear your device was damaged, Bernie. Although our cases are extensively tested against drops, there are some variables we're unable to predict. Since we're not the manufacturer, we can't replace or repair the iPad but we would be more than happy to replace the case. Send us a note at [email protected] and we'll do our best to help you out. speckpwr

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit the iPad I purchased. Had to drive 2 hours round trip to return wrong cover recommended by store employee

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shop elsewhere

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shop elsewhere or be ready to pay premium with bestbuy everything ships ground. Unless you pay for premium account.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    balance case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not easy to use no instructions as to standing or leaning the computer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a durable as I thought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not owned case very long. Still have not used it.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about that, Mason, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 1 out of 5 stars

    Poorly made

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case less than 3 months and it’s already ripped. I don’t even use my iPad much either. Not durable, poor quality, save your money.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Alicia, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 3 out of 5 stars

    Too Much Hassle-No more onlineshopping at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong size for my iPad. Had to return. Best Buy, where I love to shop in a store, is making the return process very difficult and time consuming.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Danno - if you’re curious about which Speck iPad case will fit your device, please visit https://www.speckproducts.com/does-it-fit/ipad-fit-guide.html to find out more or email customerservice@speckproducts.com and we’ll be happy to assist you. speckpwr

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not protect the iPad at all. My iPad slipped and fell about three feet and landed on corner and the iPad cracked terribly. I’ve only had it for four months and now I have a broken product. So upsetting!

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear your iPad was damaged, Jenn. Although our cases are extensively tested against drops, there are some variables we're unable to predict. Since we're not the manufacturer, we can't replace or repair the iPad but we would be more than happy to replace the case. Send us a note at [email protected] and we'll do our best to help you out. speckpwr

  • Rated 1 out of 5 stars

    Not as good as the cheap ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst cases I have bought. Skip this one and buy a cheaper one off Amazon or eBay. You'll be glad you did. Seems really cheaply made. No magnet to turn on tablet, and didn't fit good.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Harley, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Thumbs Down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this item brand new and received an open box item, it was dirty and smelled of smoke. I will be sure to check all my items when I order online and pick up at the store.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're so sorry to hear that this happened. We want your Speck unboxing to be delightful, not disappointing! If you don't mind taking the time, please email our amazing customer service team at [email protected] to get a replacement case. speckpwr

  • Rated 1 out of 5 stars

    Apple case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case falls off, does not turn off computer when closed like all my other cover. So many times I wanted to use my computer and the battery was dead.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team so we can learn more about your experience with your Balance Folio case, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Not functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s terrible. I don’t even use it. It won’t stay standing...it’s just not functional. I understand now why it was on sale. I should have returned it.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 5 out of 5 stars

    Nice, simple case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, texture, and design of this case. It feels grown up and has good durability, and I can use the case as a stand without any issues of odd angles or it tipping over. I'm really pleased with this product!

    I would recommend this to a friend