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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3212 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the Balance Folio Case for its protective qualities and perfect fit for iPads. Users appreciate its ease of use, attractive color options, and functional stand. While the case is praised for its quality and reasonable price, some find the design less aesthetically pleasing and mention the added bulk.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,212 reviews
  • Cons mentioned:
    Bulk

    Rated 1 out of 5 stars

    Terrible case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky. Incredibly difficult to pry iPad out of the case. You feel like you are going to break the device! Makes the device too heavy.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Jeffery,
      We appreciate the feedback on the weight of your Balance Folio. We want our customers to have the best experience with their products so if we can help in any way, please reach us at customerservice@speckproducts.com. SpeckProducts

  • Rated 2 out of 5 stars

    10.2 generation iPad case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad case didn't fit my Apple iPad. So I had to purchase another universal case for my Apple iPad.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Ted,
      There are many models and features which can make it difficult to locate the correct case. Our customer care team can help you find the right case for your iPad. Please reach out to us at customerservice@speckproducts.com. SpeckProducts

  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent. Ended up getting a different one with more durability.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good item for what it worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but the closing and standing mechanic could be better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Retink

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad slipped in the holder, but the holder never stood up straight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great…except

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case EXCEPT the small plastic runners along the edges contour to break off after a short period of use. Has lots of positives but this negative makes it a ‘don’t buy again’.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash product, doesn’t stand up correctly and falls with the slightest pressure

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Speck cases are engineered with precision and designed to provide stability and functionality for everyday use. We appreciate you sharing your experience, as it helps us continue refining our designs to meet the highest standards of performance and reliability. If you would like to reach to our Customer Care team, we can offer insight on the best practices. Feel free to reach us at customerservice@speckproducts.com. SpeckProducts

  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t do what I want. It won’t stay upright. The grooves are deep enough. I should have looked at the description better as I wanted one the would rotate as well.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Martha,
      Thank you for the feedback. The Balance Folio does not include a rotation feature. Our customer care team can help you with any questions about which of our cases might be the correct one for you. Please reach us at customerservice@speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    Auto Sleep/Awake doesn't work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto Sleep/Awake doesn't work. received a replacement from Speck and the same issue right out of the box. When googled, turns out it's a common issue with this case

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Irene,
      Thanks for sharing your experience. If you've already tried a replacement and still had issues, our Customer Care team can help explore alternative options that better meet your needs. Feel free to reach out anytime at customerservice@speckproducts.com. SpeckProducts

  • Rated 3 out of 5 stars

    Good cheap protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap protection but clumsy to use. A decent product.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Bill, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 3 out of 5 stars

    Just OK case - Auto sleep/wake NOT for 10th Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is just OK. A little overpriced for the minimum work it does. The magnets on the cover for the camera and on the back seems to have weakened after being opened a handful of times. Also, the auto sleep/wake function DOES NOT work with the 10th gen 2022 iPad 10.9 at all. I thought it was something wrong with the iPad, but it turns out the case was misrepresented.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi ohchelly thanks for getting in touch about this. We apologize for the confusion, but our Balance Folio for iPad Air 10.9-Inch is not compatible with the sleep/wake iPad feature. Please contact our customer service team at customerservice@speckproducts.com for more information. speckpwr

  • Rated 1 out of 5 stars

    ipad cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wrong size for my iPad. need to exchange. lost recept

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is overpriced and it's not a good case it's supposed to be able to stand putting it into the slots on the case and it doesn't, this is a horrible case and I would never recommend anybody to buy it or even use it for free

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Michele,
      Thank you for your comments. We want out products to be the best and our customers to have the best experience with them. Though the Balance Folio wasn't the best product for you, and want to help in any way we can in the future. Please reach us at customerservice@speckproducts.com if we can be of assistance. SpeckProducts

  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was not available on site, had to order it and I had so many problems with the delivery that I ended up canceling the order.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Maritzaf,
      Speck is here if you need help finding the correct product for you iPad. We want all of customers to get the products they are looking for. If we can help, you can reach us at customerservice@speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the locks on it but the material is good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned it back in to Best Buy was not happy at all locked up on us and it took 3 Best Buy staff to unlock it

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Thomas,
      Looks like you had had issues with your iPad. Best Buy support will be the best path to help you. If you have any issue with your Balance Folio, Speck is glad to assist. Contact us at customerservice@speckproducts.com. SpeckProducts

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about this case at first but I really love it! It comes with a spot for your apple pencil that is very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Balance folio case for 10.9 inch iPads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! It is sturdy, durable and easy yo use. It has a latch which I find to be an added bonus. I like to color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She picked it out! She is in college now and knew what she wanted! We made a huge purchase and this piece topped it off!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't fit and I returned it. Best Buy did not have the one I needed.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Computer,
      If you have any questions about product or which model will fit your iPad, reach out to our customer care team. We can make sure you get the right case for you. You can reach us at customerservice@speckproducts.com. SpeckProducts