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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3212 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the Balance Folio Case for its protective qualities and perfect fit for iPads. Users appreciate its ease of use, attractive color options, and functional stand. While the case is praised for its quality and reasonable price, some find the design less aesthetically pleasing and mention the added bulk.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,212 reviews
  • Rated 2 out of 5 stars

    Poor size representation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit the iPad and was not worth the cost that was paid

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Speck Folio Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not latch in the grooves and slides flat. Very disappointed in it

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Lees,
      Thank you for your feedback. Our customer care team can help you with fitment issues and how to best use your Balance Folio. We welcome you to contact us at customerservice@speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    Cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to use. Big and bulky. Not an apple product s9 didn’t fit well.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Sharon,
      Thank you for your comments. We want all of our customers to enjoy their Speck products. We would like to know more about your experience with your Speck Balance Folio. Please email us at customerservice@speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    iPad Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side strips broke off easily. Also one of the corner broke off. Not made well to protect the iPad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stand well. Hand to get to stay in place. Not recommended.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad 10th generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case for ipad 10th generation. Easy to put and very good quality. Definitely recommend to everyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Questionable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 3 months of use. Liked the case while it lasted.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Thanks for sharing your experience, CathyH — we appreciate you taking the time to leave a review. The Balance Folio is designed for long-term protection, so a break after three months isn’t something we anticipate. We’d like to take a closer look and explore warranty options with you; feel free to reach out to our team at customerservice@speckproducts.com and we’ll be glad to help SpeckProducts

  • Rated 4 out of 5 stars

    Two thumbs up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speck are really great protective cases they are all i buy they last a long time. Worth buying

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product is cheaply made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend buying this product. I bought it and the lock broke with in a week

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Kristen, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 4 out of 5 stars

    Nice tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet only complaint is slots for standing it up are not deep enough

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sleep/wake function doesn't work with this case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my new iPad, but the Sleep/Wake function doesn't work when you close the case. Took me months of opening the case to a near dead iPad to figure out it was draining every time I closed the case and thought it was going to sleep. Do not buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case and protects the iPad enough from general wear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I like it at all it’s a bit awkward to handle

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stood in line for 20 minutes to verify that the cover would fit a 10.2” Ipad, since there was zero indication of size in the packaging. Was told it would. It didn’t.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Grod - We apologize that your Balance Folio case isn’t fitting like it’s supposed to. Please contact our customer service team so we can work on getting you a case that properly fits your device. speckpwr

  • Rated 1 out of 5 stars

    I’m not happy with what I received.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carried my IPAD in for new case there were not in stock so they orded one for me it came in it’s to large so I had to tape it down to hold my IPad. I’m not happy at all with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laurie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not easy to have it stay upright in the line

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ipad poor fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad does not fit right the one corner broke and crumbled.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Hi TonyG – Thanks for taking the time to share your experience with the Balance Folio Case. It shouldn’t be a tight or fragile fit, so we’d love to help make that right. Our products are covered by a solid warranty, and our support team is here to walk you through the next steps. Feel free to reach out via chat or at support.speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    Cheap Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked and cut my hand in less than two weeks! Too cheap in quality!

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Hi Jacklyn, we appreciate you sharing your experience with the case, and we’re sorry to hear about your hand. We’d love the opportunity to connect and assist you. Please reach out to our support team by emailing customerservice@speckproducts.com or contacting us via chat—we’re happy to help! SpeckProducts

  • Rated 1 out of 5 stars

    poor service / management

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered online never shipped, called customer service spoke to a manager did not want to help said i can go and pick it up, never issued a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son picked this up for me at Best Buy and it’s overpriced and does not have a built in stand. I will replace it

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Risa,
      We would like to know more about the issue with your Balance Folio case. We designed them to be used in multiple viewing angles and our customer care team can make suggestions on how to best use your case. Feel free to reach us at customerservice@speckproducts.com. SpeckProducts