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Customer Ratings & Reviews

$44.99

Customer reviews

Rating 4.7 out of 5 stars with 3264 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the product's excellent protection, perfect fit, and ease of use. They also appreciate its appealing color, functional stand, manageable weight, good price, and overall quality. While a small number of customers mentioned minor concerns about the design, the product is generally not considered bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,264 reviews
  • Rated 3 out of 5 stars

    Just OK case - Auto sleep/wake NOT for 10th Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is just OK. A little overpriced for the minimum work it does. The magnets on the cover for the camera and on the back seems to have weakened after being opened a handful of times. Also, the auto sleep/wake function DOES NOT work with the 10th gen 2022 iPad 10.9 at all. I thought it was something wrong with the iPad, but it turns out the case was misrepresented.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi ohchelly thanks for getting in touch about this. We apologize for the confusion, but our Balance Folio for iPad Air 10.9-Inch is not compatible with the sleep/wake iPad feature. Please contact our customer service team at customerservice@speckproducts.com for more information. speckpwr

  • Rated 1 out of 5 stars

    Auto Sleep/Awake doesn't work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto Sleep/Awake doesn't work. received a replacement from Speck and the same issue right out of the box. When googled, turns out it's a common issue with this case

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Irene,
      Thanks for sharing your experience. If you've already tried a replacement and still had issues, our Customer Care team can help explore alternative options that better meet your needs. Feel free to reach out anytime at customerservice@speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    Poorly made product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is overpriced and it's not a good case it's supposed to be able to stand putting it into the slots on the case and it doesn't, this is a horrible case and I would never recommend anybody to buy it or even use it for free

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Michele,
      Thank you for your comments. We want out products to be the best and our customers to have the best experience with them. Though the Balance Folio wasn't the best product for you, and want to help in any way we can in the future. Please reach us at customerservice@speckproducts.com if we can be of assistance. SpeckProducts

  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash product, doesn’t stand up correctly and falls with the slightest pressure

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Speck cases are engineered with precision and designed to provide stability and functionality for everyday use. We appreciate you sharing your experience, as it helps us continue refining our designs to meet the highest standards of performance and reliability. If you would like to reach to our Customer Care team, we can offer insight on the best practices. Feel free to reach us at customerservice@speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the locks on it but the material is good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was not available on site, had to order it and I had so many problems with the delivery that I ended up canceling the order.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Maritzaf,
      Speck is here if you need help finding the correct product for you iPad. We want all of customers to get the products they are looking for. If we can help, you can reach us at customerservice@speckproducts.com. SpeckProducts

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about this case at first but I really love it! It comes with a spot for your apple pencil that is very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Balance folio case for 10.9 inch iPads

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! It is sturdy, durable and easy yo use. It has a latch which I find to be an added bonus. I like to color too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ipad cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wrong size for my iPad. need to exchange. lost recept

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She picked it out! She is in college now and knew what she wanted! We made a huge purchase and this piece topped it off!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned it back in to Best Buy was not happy at all locked up on us and it took 3 Best Buy staff to unlock it

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Thomas,
      Looks like you had had issues with your iPad. Best Buy support will be the best path to help you. If you have any issue with your Balance Folio, Speck is glad to assist. Contact us at customerservice@speckproducts.com. SpeckProducts

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice iPad case. I needed a case. Was happy to find the perfect size, quality and texture. Happy Best Buy customer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't fit and I returned it. Best Buy did not have the one I needed.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Computer,
      If you have any questions about product or which model will fit your iPad, reach out to our customer care team. We can make sure you get the right case for you. You can reach us at customerservice@speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    A nope for us

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned because A; we couldn't figure it out and B: Unwieldy to use

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Thank you for your feed back. In the future, we can help with any question on the use of our products. Feel free to reach us with any questions at customerservice@speckproducts.com . SpeckProducts

  • Rated 2 out of 5 stars

    Better ones out there

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kinda works as a protector. Can’t easily kickstand like other cases. There are much better iPad cases like the ZUGU.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every angle using this case is pretty uncomfortable

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      We want all of our customers to get the most out of using our products. We would like to know more about what is uncomfortable with the use of your Balance Folio. Feel free to contact us at customerservice@speckproducts.com so we can better understand. Thank you . SpeckProducts

  • Rated 2 out of 5 stars

    Not what i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just ok it does wake or put to sleep the ipad nor can you havenit set up but it is sturdier then others.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Perfection,
      We are glad you like the sturdiness of your Balance Folio. Our customer care team can help answer any questions about the sleep/wake functions. We are here to assist if you need anything. Reach us at customerservice@speckproducts.com. SpeckProducts

  • Rated 2 out of 5 stars

    Bit pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloth material is Already fading…Never again!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Case for ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is not that good. Adequate but old case is better. May return.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Thank you for sharing your thoughts on the case. Our team would like to learn more about your experience and help determine the best next steps if you're considering a return or exchange. Please reach out to customerservice@speckproducts.com, where our customer service representatives can assist you directly. SpeckProducts

  • Rated 2 out of 5 stars

    Ipad cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I wanted, but the only thing they had. As originally BB sold me one that would not work with my Ipad.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about your experience with Balance Folio, Alice, but we are here to help. Please reach out to our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing. speckpwr