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Customer reviews

Rating 4.6 out of 5 stars with 1119 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the Balance Folio Case's excellent protection and high-quality materials, praising its snug fit and ease of use. Many appreciate the convenient stand feature and lightweight design, along with the stylish aesthetics and thoughtful inclusion of camera and Apple Pencil protection. While some find the closure mechanism challenging, the overall positive feedback highlights a well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,119 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPad case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable. Good protection and functionality. Recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Diane J.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my ipad quite often. The stand does not hold up well. Flops over.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tech Challenged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss some of the I-Pads features they had awhile ago. The older one seemed easier to operate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The stand does not work as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t stand up properly like it should in my opinion. The color was great but other than that it stays falling over. It’s like it will not latch properly like it should. I’m used to using my old one anywhere but this one makes its so hard to use anywhere but the table.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its there..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really special and a bit hard to use. Not user friendly for my senior dad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved speck cases, and this case is great in quality and design

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, but this Speck case is nothing special. Fits my 2022 ipad pro 11" well, with a clever flap covering for the rear camera and space for the Apple Pencil. But it's less great as a lap stand for the iPad and I don't really care for the fabric covering. Overall, Just OK

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear about that, HVTechGuy, but we are here to help. Please email our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing. speckpwr

  • Cons mentioned:
    Bulk

    Rated 1 out of 5 stars

    Terrible case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky. Incredibly difficult to pry iPad out of the case. You feel like you are going to break the device! Makes the device too heavy.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Jeffery,
      We appreciate the feedback on the weight of your Balance Folio. We want our customers to have the best experience with their products so if we can help in any way, please reach us at customerservice@speckproducts.com. SpeckProducts

  • Rated 3 out of 5 stars

    case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not allow for my ipad to stand up, securely

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite iPad Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speck cases for iPads are my favorites especially this model. You have multiple positions for the iPad and the case provides better than most coverage when closed. Yes, I recommend them and will continue to get them if and when I get another iPad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the locks on it but the material is good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great…except

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case EXCEPT the small plastic runners along the edges contour to break off after a short period of use. Has lots of positives but this negative makes it a ‘don’t buy again’.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst return policy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the case at all I live three hours away and they wouldn’t wait for me to return it. You only have 15 days. I will never buy anything from Best Buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I will not repurchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not care for this case as it really needs to be on a hard, level surface to use the stand feature for the table. It does keep the tablet secure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bottom frame broke within 3 weeks of use from office to home. Never dropped, normal everyday use. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Thanks for taking the time to share your experience, HTXUser. The Balance Folio is designed for reliable, everyday protection, so a break like that with normal use is definitely not something we expect. We’d be glad to explore our warranty options with you — just reach out to customerservice@speckproducts.com and our team will be happy to help. SpeckProducts

  • Rated 3 out of 5 stars

    Good cheap protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap protection but clumsy to use. A decent product.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Bill, we are sorry to hear about that. Please email our customer service team at customerservice@speckproducts.com so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Fit is extremely loose for Ipad Air 10"-DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate it!!! It sits in my basement, too upset to return for a refund!! IT IS HUGE for an Ipad 10"-- it should fit snug!!! This does not!! I've come to gate Speck products and their misleading Specs. Please better define "Fits up to 14" because now I bought junk that doesn't fit my Ipad Air 10.9". How misleading this product was. Best Buy? Will you look into this please?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case for Ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit the iPad Air even when that was the one the sales person said to buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as great as I thought

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is not durable. Keeps knocking my pencil off. Made iPad orange like rust. Won’t stay latched

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Hi Rebecca,
      Thanks for sharing your thoughts about the Balance Folio Case. We definitely appreciate the feedback, as it helps us understand your experience better. It sounds unusual that your Pencil isn't staying securely in place and that you're seeing some color changes. Since our cases are designed specifically to provide both durability and a secure fit, we'd like to take a closer look into this for you.
      Please reach out to us at customerservice@speckproducts.com, and our team will be glad to help figure out what's happening and find a solution. SpeckProducts

  • Rated 1 out of 5 stars

    Not Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't stand well. Hand to get to stay in place. Not recommended.

    No, I would not recommend this to a friend