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Customer Ratings & Reviews

$49.99

Customer reviews

Rating 4.7 out of 5 stars with 3034 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the protective qualities of the Balance Folio Case for Apple iPad Air 11" and iPad Pro 11". Users report that the case offers good coverage and protection for their devices. Additionally, customers are pleased with the precise fit of the case on their Apple iPad Air 11".

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,034 reviews
  • Rated 3 out of 5 stars

    Returned the wrong size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the wrong size Returned the wrong size Returned the wrong size

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply made tablet case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic trim serves no real purpose since it is too delicate, not able to endure regular use. Rubber would make more sense.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Case really bad quality. I use it only 3 week I throw the case. I tried to exchange for another one, and they not help me with that.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Javier, Your Speck - Balance Folio Case for Apple iPad Air 11"(latest M3/M2), iPad Pro 11"(3rd/2nd/1st Gen) & iPad Air 10.9"(5th/4th Gen) is covered by a one year warranty. Our customer care team is here to help with warranty claims. Feel free to contact us at customerservice@speckproducts.com. SpeckProducts

  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit the iPad Pro 11 inch correctly. Clasp is subpar.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      William,
      Fitment and selecting the best case for your products is something we can help with. Please reach out to our team at customerservice@speckproducts.com for questions on which case best meets your needs. SpeckProducts

  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift. Want extra protection for the Ipaf. Keep from getting scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean case. It is nice and gets the job done. Got it on a amazing deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a case for your iPad, go onto Amazon. I believe the ones on there look much better but more importantly are a lot less expensive. A case should not be $40+. This case also lacks a spot to put your pen if you’re looking for something like that. You’ll be much better off getting a $15 one (or less) on Amazon then throwing away $40 for this, save your money!

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Sivalua,
      We appreciate your feedback. Our customer care team can help with with the Apple Pencil holder and features of you Balance Folio. Please reach us at customerservice@speckproducts.com. SpeckProducts

  • Rated 1 out of 5 stars

    Terrible Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience overall. This has been an absolute nightmare. The item has been saying delayed for weeks and customer service told me the item was returned. I was then forced to go to a store to re-purchase the item and now I’m being told the items are being delivered. In addition, there is a disclaimer that said if I didn’t receive the items by 12/16 a refund would be issued. I will NEVER ORDER AN ONLINE ITEM AGAIN. Best Buy cannot get any more business for me because of the run around and hassle this has caused me the past few weeks.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Marcus,
      We hope you were able to resolve the issues with your order. Should you have any questions about the Balance Folio need assistance with our products, you can email us at customerservice@speckproducts.com. SpeckProducts

  • Rated 3 out of 5 stars

    Dose as good as a 30$ case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the case for about 2 months and it's already falling apart. I'm disappointed in the case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case left deep indents on all for corners of my daughter’s new IPad. Don’t buy this product unless you want it to damage your expensive iPad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my kids iPad , I feel great by having it on her iPad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong accessories for product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson Sold me the wrong case for the iPad Pro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!! It protects my wonderful new iPad very nicely!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy. Do not go without Protect your investment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine case, but not my style. I like the old style three-fold front and completely attached back. This case annoyed me a bit — but I’m old-school.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service trying to talk to store is a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received these products and I’m happy with them. Customer service is not the best when trying to talk to the store itself. I had my son place an online purchase and went to pick it up b/4 I left Wichita. When I arrived at store they said it was in transit but couldn’t tell “where?” The clerk that helped me was very helpful, and got the order taken care of. No problem w/him.

    I would recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      Billie,
      We are glad you are enjoying your Speck Balance Folio. If you have any questions or we can help answer questions about its features, please reach out to us at customerservice@speckproducts.com. SpeckProducts

  • Rated 5 out of 5 stars

    Weaver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iPad cover for my iPad to keep it safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid easy to use case. Was a snap to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged My iPad – Avoid This Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is way too tight. Removing it was nearly impossible — my brand-new iPad slipped during the process, the case stayed in my hand, and the iPad screen cracked. Best Buy wouldn’t help after 15 days, and the manufacturer refused credit. I paid more to fix the iPad screen than the case cost. Not protective, not worth it.

    No, I would not recommend this to a friend
    • Brand response from SpeckProducts
      Posted .

      SpringNY,
      We appreciate your time to leave feedback on your Balance Folio. We strive for our customers to have the best experience with our products. We would love the opportunity to help you make decisions about products in the future. We can be reached at customerservice@speckproducts.com. SpeckProducts

  • Rated 5 out of 5 stars

    IPad cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice iPad cover. Love the charcoal gray color.

    I would recommend this to a friend