Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers often highlight the protective qualities of the Balance Folio Case for Apple iPad Air 11" and iPad Pro 11". Users report that the case offers good coverage and protection for their devices. Additionally, customers are pleased with the precise fit of the case on their Apple iPad Air 11".
This summary was generated by AI based on customer reviews.
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned it back in to Best Buy was not happy at all locked up on us and it took 3 Best Buy staff to unlock it
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Thomas,
Looks like you had had issues with your iPad. Best Buy support will be the best path to help you. If you have any issue with your Balance Folio, Speck is glad to assist. Contact us at customerservice@speckproducts.com.
Just OK case - Auto sleep/wake NOT for 10th Gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is just OK. A little overpriced for the minimum work it does. The magnets on the cover for the camera and on the back seems to have weakened after being opened a handful of times. Also, the auto sleep/wake function DOES NOT work with the 10th gen 2022 iPad 10.9 at all. I thought it was something wrong with the iPad, but it turns out the case was misrepresented.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi ohchelly thanks for getting in touch about this. We apologize for the confusion, but our Balance Folio for iPad Air 10.9-Inch is not compatible with the sleep/wake iPad feature. Please contact our customer service team at customerservice@speckproducts.com for more information.
Meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the locks on it but the material is good
No, I would not recommend this to a friendWrong Size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't fit and I returned it. Best Buy did not have the one I needed.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Computer,
If you have any questions about product or which model will fit your iPad, reach out to our customer care team. We can make sure you get the right case for you. You can reach us at customerservice@speckproducts.com.
A nope for us
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned because A; we couldn't figure it out and B: Unwieldy to use
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Thank you for your feed back. In the future, we can help with any question on the use of our products. Feel free to reach us with any questions at customerservice@speckproducts.com .
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about this case at first but I really love it! It comes with a spot for your apple pencil that is very helpful!
I would recommend this to a friendBalance folio case for 10.9 inch iPads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case! It is sturdy, durable and easy yo use. It has a latch which I find to be an added bonus. I like to color too.
I would recommend this to a friendMerry Christmas!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She picked it out! She is in college now and knew what she wanted! We made a huge purchase and this piece topped it off!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice iPad case. I needed a case. Was happy to find the perfect size, quality and texture. Happy Best Buy customer!
I would recommend this to a friendBetter ones out there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kinda works as a protector. Can’t easily kickstand like other cases. There are much better iPad cases like the ZUGU.
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every angle using this case is pretty uncomfortable
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .We want all of our customers to get the most out of using our products. We would like to know more about what is uncomfortable with the use of your Balance Folio. Feel free to contact us at customerservice@speckproducts.com so we can better understand. Thank you .
Bit pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cloth material is Already fading…Never again!!
No, I would not recommend this to a friendNot what i expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just ok it does wake or put to sleep the ipad nor can you havenit set up but it is sturdier then others.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Perfection,
We are glad you like the sturdiness of your Balance Folio. Our customer care team can help answer any questions about the sleep/wake functions. We are here to assist if you need anything. Reach us at customerservice@speckproducts.com.
Frame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom frame broke within 3 weeks of use from office to home. Never dropped, normal everyday use. Would not recommend.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Thanks for taking the time to share your experience, HTXUser. The Balance Folio is designed for reliable, everyday protection, so a break like that with normal use is definitely not something we expect. We’d be glad to explore our warranty options with you — just reach out to customerservice@speckproducts.com and our team will be happy to help.
Case for ipad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is not that good. Adequate but old case is better. May return.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Thank you for sharing your thoughts on the case. Our team would like to learn more about your experience and help determine the best next steps if you're considering a return or exchange. Please reach out to customerservice@speckproducts.com, where our customer service representatives can assist you directly.
Ipad cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I wanted, but the only thing they had. As originally BB sold me one that would not work with my Ipad.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .We're sorry to hear about your experience with Balance Folio, Alice, but we are here to help. Please reach out to our customer service team at customerservice@speckproducts.com so we can learn more about the issues you are facing.
Like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, great price. My wife loves it without spend a lot of $ for the task. But the con camera block when you fold back the cover and hold by one hand.
I would recommend this to a friendXmas gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xmas gift for my wife. I’m sure she will enjoy. Custom fit for her new iPad.
I would recommend this to a friendComing apart after two months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased with my iPad a few months ago. Already coming apart.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Hi Bobby, thank you for sharing your review. Balance Folio R is designed for durability, so we’d really like to help with what you’re seeing. We do have a warranty that covers situations like this, and our customer service team can walk you through it. You can reach them anytime at customerservice@speckproducts.com.
That was my first time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an new case for my new ipad because my old one doesn't fit it
I would recommend this to a friend