Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers often highlight the protective qualities of the Balance Folio Case for Apple iPad Air 11" and iPad Pro 11". Users report that the case offers good coverage and protection for their devices. Additionally, customers are pleased with the precise fit of the case on their Apple iPad Air 11".
This summary was generated by AI based on customer reviews.
Wrong size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stood in line for 20 minutes to verify that the cover would fit a 10.2” Ipad, since there was zero indication of size in the packaging. Was told it would. It didn’t.
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hi Grod - We apologize that your Balance Folio case isn’t fitting like it’s supposed to. Please contact our customer service team so we can work on getting you a case that properly fits your device.
Ipad poor fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ipad does not fit right the one corner broke and crumbled.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Hi TonyG – Thanks for taking the time to share your experience with the Balance Folio Case. It shouldn’t be a tight or fragile fit, so we’d love to help make that right. Our products are covered by a solid warranty, and our support team is here to walk you through the next steps. Feel free to reach out via chat or at support.speckproducts.com.
Cheap Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked and cut my hand in less than two weeks! Too cheap in quality!
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Hi Jacklyn, we appreciate you sharing your experience with the case, and we’re sorry to hear about your hand. We’d love the opportunity to connect and assist you. Please reach out to our support team by emailing customerservice@speckproducts.com or contacting us via chat—we’re happy to help!
I’m not happy with what I received.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I carried my IPAD in for new case there were not in stock so they orded one for me it came in it’s to large so I had to tape it down to hold my IPad. I’m not happy at all with it.
No, I would not recommend this to a friendLaurie
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not easy to have it stay upright in the line
I would recommend this to a friendpoor service / management
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered online never shipped, called customer service spoke to a manager did not want to help said i can go and pick it up, never issued a refund
No, I would not recommend this to a friendDon’t bother buying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son picked this up for me at Best Buy and it’s overpriced and does not have a built in stand. I will replace it
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Risa,
We would like to know more about the issue with your Balance Folio case. We designed them to be used in multiple viewing angles and our customer care team can make suggestions on how to best use your case. Feel free to reach us at customerservice@speckproducts.com.
case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i returned this product, it was to floppy for me and not sturdy enough.
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Thank you for sharing your feedback about your experience with this product. If you’d like assistance exploring sturdier options or need help determining which case best fits your device and usage style, our customer service representatives are available to help. Please contact customerservice@speckproducts.com, where the team can answer questions about fitment, model selection, and available product alternatives.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My iPad broke at the first fall I thought it was going to be more sturdy
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Hey LarissaH, we're sorry to hear that! We work hard to ensure our products are as durable as possible, but we can't prevent all damage to the case. To see if you qualify for the limited-lifetime warranty, please reach out to customerservice@speckproducts.com and provide them with information about your experience.
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of those iPad protector for my both kids and it works best for them, standing very well and perfect fit and nice purple and black colors.
I would recommend this to a friendNot much help
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ridges didnt help much to hold the ipad up, only protect your ipad
No, I would not recommend this to a friendBrand response from SpeckProducts
Posted .Dan,
We are glad you are liking the protection on your Balance Folio. We would like to know more about your experience to help us improve our products. You can email us at customerservice@speckproducts.com.
not happy w my purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty cheaply ipad. wish i would have just got the nicer one with a camera
No, I would not recommend this to a friendDon’t like - Want an Apple IPad Cover
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit IPad Air, can’t take off this cover, iPad is always dirty.
No, I would not recommend this to a friendGreat iPad case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was purchasing a new iPad and I went to the Apple store online to view iPad cases, but I knew that Best Buy would have a better selection. I like specK  products, and I’ve had a couple in the past and I knew I would not be disappointed with this particular iPad case. It was on sale, and I happened to have a $10 gift certificate to apply, and when I picked up my iPad, it was nice to already have this case to use immediately. I love the color, the snug fit, and know that my brand new iPad Air is protected quite nicely. I am not disappointed, and I’m sure that anyone that purchases this particular product should be pleased with the way it fits the iPad and protects it as well.
I would recommend this to a friendCover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good cover its difficult to stand up………………….
No, I would not recommend this to a friendFantastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is a great balance of thoughtful design, durability, style and functionality. The color looks great with my blue iPad. I especially like the easy to use adjustable angle with multiple grooves to rest in an upright position for hands-free use, especially in the kitchen to read recipes or watch videos while cooking. When I first opened the case, it felt thinner than I expected, but it's string and sturdy. The plastic clasp keeps the cover closed when not in use or folded back out of the way when not using my iPad in a flat position. The only issue I've had to date is that the camera flap can open if the edge brushes against other objects because the magnet isn't particularly strong. It's a minor detail on an otherwise terrific case.
I would recommend this to a friendGood iPad Case !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for an easy to use product for my iPad. Good protection and easy way to set the iPad at a convenient angle to view.
I would recommend this to a friendDurability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect match up..so far this case is the best one i have owned
I would recommend this to a friendgreat case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case for my i-pad pro. It protects well and is comfortable to hold while using. It stands up perfectly for watching video as well. Well worth the price!
I would recommend this to a friendMy little black book
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had one of these and gosh was I missing out on theses item, it’s easy to handle , I am glad I got it,
I would recommend this to a friend