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Customer reviews

Rating 4.6 out of 5 stars with 167 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Presidio Grip case's excellent grip and the great protection it offers for their Samsung Galaxy S20+ 5G phones. Many appreciate the case's snug fit and the overall quality, frequently praising its ease of use and lightweight design. While some find the case adds bulk, this is a minor concern compared to the overwhelmingly positive feedback on its protective qualities and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 167 reviews
  • Rated 4 out of 5 stars

    Great Camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an upgrade in the camera feature and this definitely did the trick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone!!! Easy to use and what else can you ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. Best Buy has the best cell phone service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed, power, memory!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone more than any of the smartphones I've had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice if you like stuff like that and fun my son loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product. Everything works perfectly fine.....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Everything works perfectly fine.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of speck cases and this one is no outlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its is a bit pricey for what it is but it does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it for a couple weeks before I decided to purchase a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a such Excellent Cellphone! 100% Recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. No issues! Glad I made this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive and Can't hear that well on speakerphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always think these plastic items are quite expensive for the simplicity of design... but I think it is better than having a broken phone from an accidental drop so I bought it. I feel maybe I should have gotten the Samsung brand Protector. Always second guessing.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 3 out of 5 stars

    Sturdy case with one big drawback

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great with impact protection like accidental falls and banging in pocket. The one MAJOR criticism is the buttons. It is very poorly identified button from a tactile sense. It takes a good feel to identify which is the correct side of the phone.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      We're sorry to hear you're unhappy with the buttons on your Presidio Grip, Mike, but we are here to help. Please email our customer service team at [email protected] so we can learn more about the issues you are facing. speckpwr

  • Rated 2 out of 5 stars

    S20 Case doesn't do its job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this,the case itself, will not allow the buttons on the side to turn volume up and down,it is squeezed on so tight the case wont even operate properly. You press the down key,and it goes up,because it does not connect to the phone buttons properly, plus it covers the bottom half of the camera,so you might as well not bother using the camera, because it covers it in the first place. Speck used to make great cases,but they did a poor job on this one, maybe that's why it was clearance because Best Buy knew it asucked

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we're sorry you're having issues with the buttons on your Presidio Grip. We want to make this right. Please email our customer service team (customerservice@speckproducts.com) so we can send you a replacement case and answer any questions you may have. speckpwr

  • Rated 3 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case but wouldn't fit my S20 FE which I didn't realize when purchased online. Best Buy did a quick and easy return.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case for the phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a phone that i no longer have. It a defective phone so i sent back to the carrier. So i have the case if anyone would like to have it. Let me know.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 3 out of 5 stars

    Reggae

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot see where protection will come from. The construction is quite flimsy and would have returned it if the store was closer to home.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 3 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality case,slightly slippery and smooth,could use rubber corners or full coating. Works ok

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are better cases than this for the same price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but not comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok case, but not particularly comfortable to hold for long periods of time

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr