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Customer reviews

Rating 4.6 out of 5 stars with 167 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Presidio Grip case's excellent grip and the great protection it offers for their Samsung Galaxy S20+ 5G phones. Many appreciate the case's snug fit and the overall quality, frequently praising its ease of use and lightweight design. While some find the case adds bulk, this is a minor concern compared to the overwhelmingly positive feedback on its protective qualities and user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-167 of 167 reviews
  • Rated 3 out of 5 stars

    So far, do good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to try it out and so far, it has held up well.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Phillip - Thank you for the feedback. If you have questions or concerns about your Speck product please reach out to [email protected] so we can help you as best we can. speckpwr

  • Rated 3 out of 5 stars

    Case okay.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case okay. This casevhas no protection for front of camera.

    I would recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi Bobby, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Order got screwed up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the wrong case which is on me but then had it and the s20 shipped directly too me easy enough. I look over the details after placed order and it says the case is pick up in store so I change it to ship, come to find out not only was I charged shipping and it was handled as a separate order after that I also got charged the full price instead of the 24 dollar sales price so now I'm out 40 dollars for no reason other than being punked by a store ill never order from again. I'm very displeased with my service, on top of it all I don't think its even worth the headache of getting it fixed because I lack faith that besbuy will have the gall to get anything right at this point while still not charging me some random fee behind my back a second time

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Good camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone but when I do a call I don't have a good connection most of the calls are bad

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 1 out of 5 stars

    Not Good Enough.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless. Phone was dropped inside the house the very first time and the screen cracked.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey There - We're sorry to hear your device was damaged. Although our cases are extensively tested against drops, there are some variables we're unable to predict. Since we're not the manufacturer, we can't replace or repair the phone but we would be more than happy to replace the case. If you're looking for maximum Speck protection, we recommend pairing your Speck case with a ShieldView screen protector. Send us a note at [email protected] and we'll do our best to help you out. speckpwr

  • Rated 1 out of 5 stars

    phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn,t fit phone case of Samsung galaxy S20 phone

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there - This Presidio Grip case is designed to fit Samsung Galaxy S20+ 5G. To find Speck cases for Samsung Galaxy S20, please visit Speck's website. For additional questions please email customerservice@speckproducts.com so we can help. speckpwr

  • Rated 1 out of 5 stars

    Poorly Manufactured

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The port in the case for headphones is improperly aligned with device

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr