Customers have good things to say about the Presidio Perfect Clear Hard Shell Case's protection, fit, clarity, and value for the price. Many appreciate its slim profile and ease of use. However, some users found the buttons difficult to press and the case somewhat slippery, lacking sufficient grip. A few also noted that the case is prone to scratches.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Great product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone case and really durable for our daughter who is historically hard on cell phones.
I would recommend this to a friend
Rated 5 out of 5 stars
Solid Case
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sleek simple case! It's a modern and clean look!
I would recommend this to a friend
Rated 3 out of 5 stars
Volume buttons are too hard
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is made of good quality material, but the volume buttons are too hard to press. Which makes it very difficult to control the phone volume and kills the feel of iphone12 buttons.
Causes us to apply more force/pressure on to the phone.
No, I would not recommend this to a friend
Brand response from Customer Care
Posted .
Hi there, thanks for bringing this to our attention. We’re so sorry you’re having issues with the buttons on your Presidio Perfect-Clear. That should not be happening. We’d be happy to send a replacement case for your iPhone if you could kindly reach out to our customer service team at [email protected]. Thanks again for sharing this with us and we apologize for any inconvenience this may have caused.
Cons mentioned:
Scratch resistance
Rated 1 out of 5 stars
Horrible Product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second time I purchased this item and It scratched as soon as I took it out of the box and put it on my phone when I got home. At the store, I totally made sure that there no damage and scratches. Don't buy this product and waste your money.
No, I would not recommend this to a friend
Brand response from Customer Care
Posted .
Hey Julia, we’re sorry to hear your case isn't looking its best. The finish on our Presidio Perfect-Clear cases is designed to resist wear and tear, but scratches can still appear over time. Please reach out to customer service at [email protected] so we can work on getting you a replacement case.
Cons mentioned:
Button responsiveness
Rated 1 out of 5 stars
Case
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is ok . But, it’s difficult to press the side buttons .
No, I would not recommend this to a friend
Brand response from Customer Care
Posted .
Hi MaryB, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help.