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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 951 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Presidio Perfect- Case for Apple iPhone 12/12 Pro for its protective qualities and tight fit, with some appreciating its clarity, ease of use, quality, and reasonable price. However, some customers have expressed concerns regarding button responsiveness and the case's grip. Some have also noted that the case may be susceptible to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 951 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Get this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my daughter’s new phone! She loves it!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service at Bestbuy who directed me in the right direction for a phone case for my daughters iPhone to protect it from damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my local Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer seevice it usually says it will take an hour I’ve been able to order while on the way to the store and it’s ready.

    I would recommend this to a friend
  • Cons mentioned:
    Button responsiveness

    Rated 2 out of 5 stars

    Buttons are too tight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was drawn to this brand because of how it is higher rated than generics in drop testing and discoloring but the usability is where it falls short. The volume rocker buttons on the case are so tight that they don't register, making turning the iPhone off and taking screenshots near impossible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button responsiveness

    Rated 3 out of 5 stars

    Stiff buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, but the side buttons are very stiff. Very hard yo operate the volume and ok buttons.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Button responsiveness

    Rated 2 out of 5 stars

    not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hate this case, the buttons for volume and on/off are super hard to engage. the case does the job for protection and the case has been fairly scratch resistant.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, thanks for bringing this to our attention. We’re so sorry you’re having issues with the buttons on your Presidio Perfect-Clear. That should not be happening. We’d be happy to send a replacement case for your iPhone if you could kindly reach out to our customer service team at [email protected]. Thanks again for sharing this with us and we apologize for any inconvenience this may have caused. speckpwr

  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love this product in particular. The material is not cheap for the price, but also not so bulky looking which I really like. My phone looks great with it. Happy with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great price for a sturdy case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sturdy which is what you want in a case but super hard to get the phone in and out on the occasion you need to. but overall great price in comparison to other brands for excellent quality `

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not truly MagSafe. Charged ok, did not stay on cha

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale to use on iPhone 12 Pro with a Belkin combo charger. It charged fine but I had to hold it or it would fall off. I’d have been super happy if it had just stayed on the charger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Grip

    Rated 2 out of 5 stars

    Not easy to hold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case. However, this started to change color and was way too slippery for my new iPhone. I returned this case for a different clear case within 10 days.

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hey There - Sorry to hear that and we do appreciate your feedback. Speck's cases were designed to protect against drops and impact, but some find them a little too slippery for their taste. If grip is important to you, we'd like you to check out Presidio Perfect-Clear with Grips or Presidio2 Grip, both of which were designed with grippiness and hold in mind. Our customer service team ([email protected]) should be able to help swap those out if you wouldn't mind taking the time to send us a quick email. speckpwr

  • Pros mentioned:
    Clarity

    Rated 3 out of 5 stars

    Speck Presido Clear Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, beautiful clear case for an iPhone! The only downside is that from my use of the case, it yellows quite fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying this item very good quality would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not everything is as it seems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone and a phone plan so I went to best buy to see what you had to offer . This was the first phone and plan I had purchased in over 15 years . The staff there was very eager to sell me the phone but when I asked questions I was told to look the phone up on Google or Youtube to learn how to use it . Recently I have been getting bills from all over the country that are tied to this phone . I'm in the process of finding out what there for ? If I can't find any answers I will despute the bills . I may go back to paper bills being sent as it seems there was a breach on my card thats tied to Best Buy . Not happy that I have to spend time fixing this problem !

    No, I would not recommend this to a friend
    • Brand response from Customer Care
      Posted .

      Hi there, we are sorry to hear about that. Please email our customer service team at [email protected] so we can learn more about your experience, and do our best to help. speckpwr

  • Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much protection for the phone, but my son loves it because he can see the color of his phone and its much thinner than his last case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case, good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a slim profile and doesn’t add any additional bulk to the phone. It seems as sturdy as the Apple brand case at 1/2 the price. I haven’t dropped the phone so can’t attest to drop protection. At this point, I’d purchase this brand and product again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case. Looks like it won't turn yellow with age. Only complaint is that the surface is very smooth, not tacky al all, so (unlike my prior case), I can't prop my phone up on a wall because it will slip down. Otherwise, great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love speck cases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sleek case. Way tighter case than the same Speck I had on my iPhone 8 Plus. At least I know the phone is protected at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my favorite case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speck is 1 of my favorite case brand. I have apeck on my mac and on my cell phones as well. I trust speck quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted clear case for new blue iPhone 12. Case shows off color.glides into pocket easily. Is durable hard plastic with warranty. Easy to finding store . Online purchase not option, wanted phi e in a case immediately. Thank you best buy for always being there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service..Best product..Would recommend to anyone..

    I would recommend this to a friend